Virgin trains. (Virgin Trains)

Member Name: Holidaying

Product:	Virgin Trains
Date:	23/12/08 (127 review reads)
Rating:

Advantages: Trains are great quality- modern, stylish and spacious.

Disadvantages: Staff are not usually very good; trains can be late.

I have used Virgin trains a few times to visit family and friends in the Midlands.

The station that they use in London is Euston, which is where I usually start my journey.

I have mixed feelings about Virgin trains- they have their good and bad points!

Firstly, I think that their trains are the best quality trains in this country. I think that they are modern, stylish and spacious. For example, I like the fact that the little illuminated display tells you whether or not a seat is reserved. I like the style of the seats and I think that they are more comfortable than seats on most trains. Also, I think that the area around the doors are especailly spacious, and this is important so that people with lower mobility can access the trains.

Also, I like their website, which is easy to navigate and which helps me to find the cheapest tickets.

On the other hand, I think that the trains are usually staffed by people who couldn't care less and are not very cheery or friendly. I think this is a major negative as I find that other Virgin brands are often staffed by really helpful people.

I also find that the trains are quite often late, although I think that this is improving, and the delays are not major.

Overall, I prefer to use Virgin trains above others because of the good points about them that I mentioned above.

Summary: My favourite train company!