Virgin Trains Reviews

Please log in first I have used virgin since they began, which is rather a few years ago now. I book through the train station but you can book through thetrainline.com but I don?t know if that guarantees you a Virgin train (but you do get a pound off for booking online). There are the occasional offers like when in March all fares were ...  Read the complete review

It has always been a regular occurrence for me to travel relatively long distances on business, to attend meetings, and get to know new colleagues and clients. I have always felt that, rather than travel by car, it is always preferable to travel on business by train, as you can at least do some work or attend conference calls whilst you're on ...  Read the complete review

Being a student in Manchester has meant that getting home is a nightmare without a car. It's a simple choice- either a four to sic hour coach journey or catch a train direct to London from Manchester which supposedly takes between two and two and a half hours. Sounds like an easy choice doesn't it? However, lets look at my ...  Read the complete review

I will try not to have a steaming rant here ( oh go on I hear you say!). I have now been trying to book my holiday train tickets ( Virgin Value Advance Return)for over a month. We depart at the end of May for a long awaited holiday to Cornwall, and being at the other end of the country I want to make sure I have our train tickets early. I ...  Read the complete review

In January we decided to escape the rat race in London and head to the Lake District for a relaxing week as we had both been working right through Christmas and New Year. To save time at the ticket desk on the day of travel we ordered our tickets in advance and just had to collect them from the station. As it happened we arrived at the ...  Read the complete review

I have been forced to use virgin trains for the last few years becasue of lack of a car. Over the period of June till Oct last year (ie before the Hatfield crash) the service was still a disaster. I travelled the 3 and a half hour journey from Crewe to Exeter 6/7 times. Out of these times I can say I did not arrive once on time or without some ...  Read the complete review

I would like to share my opinions on these machines. They are a fantastic innovation if you want to buy tickets there and then to travel on the same day within the Virgin Trains network. I have done this on several occasions when there has been a queue at the ticket desk. However ? beware! I used thetrainline.com to book a ...  Read the complete review

After reading some of the other ops about Virgin Trains, I couldn’t help but add my disgruntled rantings. In used to be a student at Newcastle University. I finished my course in September 2000, but I still regularly make journeys back up north to visit friends I have who are still studying there and to race for the ski team. I ...  Read the complete review

I frantically rush around desperate to find a Magpie. No I am not superstitious but I am about to get on a Virgin train and it is already running and hour late. I have already seen one Magpie and am desperate to find it’s other half before I risk my life. I find myself praying on the platform, Please arrive soon. I have lost the feeling in ...  Read the complete review

I booked a return from Birmingham to Bristol about a week ago. An absolute bargain at £12 for booking a week in advance. I sat back, relaxed and phoned my girlfriend, currently living in Bristol, that I had everything booked and paid for thanks to Virgin's efficient and easy-to-navigate website. Girlfriend: "I can't believe ...  Read the complete review

Ive travel quite a few times with Virgin from newcastle on the cross country route to Birmingham, Derby and Sheffield etc.Delays do vary and what I find a lot is either the trains are delayed by a few minutes or they are delayed by hours.For some reason they never get delays in between this time scale....odd!!! If you book between 05 Feb ...  Read the complete review

My experience of virgin trains appears to differ from the popular press image! 5 days ago I phoned to book tickets to travel to London which at the time fell in their half price sale, so for £10 I got a return from Liverpool. As promised they where at the station for collection on the day and actually getting them was simple. ...  Read the complete review

I have travelled First Class on several occasions with Virgin West Coast and XC, and only yesterday was I made aware that Euston has a First Class Lounge! It is located above Burger King, and provides an ideal opportunity for some quiet time and relaxation before a long jourrney North or to Scotland - it has excellent washrooms, shower facilities ...  Read the complete review

So should you avoid Virgin trains like the plague, or do they offer a good service? Most of this opinion describes my experience with the half price offer that virgin had in the summer, but I also want to add my more recent experiences with them - so this is at the end. ********************** Okay so I know that I’m ...  Read the complete review

I used to travel quite a lot via these trains and they are still the same, totally unreliable. It’s amazing that these trains have never got any better but worse in the past few years. The delays are shocking and it’s only if you have passes that you get discounts which is absurd. Lots and lots of people travel by this ...  Read the complete review

Every Christmas and mid year I travel to my dads house from Manchester to Edinburgh. My preferred rail network was Virgin. This was cheap and cheerful for the first year but in the last two years the company and service has gone pants in a big way. Christmas 1999 I booked my ticket asking for a forward facing return journey. Backwards to ...  Read the complete review

Virgin Trains will have been a slight disapointment to tycoon Richard Branson as they have come in for a lot of stick as to their punctuality and poor record. However I remain a regular user of Virgin Trains, mainly on the Cross Country route, and I am very happy with the service. The only time I have been severely let down by Virgin is when I ...  Read the complete review

I just want to check that there aren't two train companies called Virgin, because I've read a couple of reviews that clearly aren't about the same trains I've been using. Some people seem to believe that Virgin doesn't deserve most of the stick it gets. They point out that Virgin has clean carriages, and a buffet, and has introduced a quiet ...  Read the complete review

i would not even bother trying to travel from manchester picc to london euston on virgin trains - the service is just ridiculous. our train was declared a failure forty five minutes after it was due to leave even though it had been sat on the station for over half an hour before it was due to leave. The train manager said that we would be able to ...  Read the complete review

Having travelled on Virgin trains a lot over the past year on the crosscountry route, i have found them to be ok. Ok, We have been late a few times, and sometimes over an hour late, but its not always Virgins fault. I have been on trains where the engine has broke down, and weve been 2 hours late, then they change the service so you have to go and ...  Read the complete review