West Anglia & Great Northern (WAGN)

Although I searched First Capital Connect, WAGN came up so I guess this review is kind of for both. WAGN being the previous company to have the franchise and it has now gone across to FCC. If I am being honest I have noticed a much improved service with FCC compared to WAGN, as I use the train Monday to Friday I get a good chance to experience their service. I remember in the WAGN days that they didn't have enough drivers to operate the trains and the delays were horrendous, since FCC have taken over the delays are down a lot, usually being when their has been a fatality. One my main complaints is that the price continues to increase every year and usually by a large ...

WAGN is part of the National Rail Network across the UK, the acronym standing for “West Anglia and Great Northern” Railways. For over a year now, I have been a daily commuter on their King’s Lynn – Cambridge – London King’s Cross line. I live in the town of Downham Market in Norfolk and work in a school in King’s Lynn. As we are trying to be an environmentally friendly family, we only run one car, so I cycle to and from the stations at either end. I catch the 07:33 train in a morning, departing from Downham station and arriving at 07:48 in King’s Lynn, passing through the village of Watlington on the way. However, ...

I am not sure how much of this is just a problem with WAGN but I am aware that many other operators suffer from similar and worse problems. As a commuter over the last five years or so, I have had to endure my fair share of troubles on this line. Broken rails, well the impact form the Hatfield crash is still going on adding delays to journeys over six months after the accident. There was an occasion some six months before the crash when I was delayed three hours because there was a broken rail, there apparently was a one foot gap in the track right in front of the train. The problems were there before and the train companies were also aware of problems long ...