Clean, well organised and serves its purpose (Birmingham New Street Train Station)

Member Name: dcmbarton

Product:	Birmingham New Street Train Station
Date:	11/01/09 (34 review reads)
Rating:

Advantages: Clearly displayed train information

Disadvantages: Can get very crowded

I have always found that Birmingham New Street station has attracted an unfair amount of bad press over the years.

This is not the most attractive station in the world; if you're looking for beautiful architectural features, then I'm afraid you should look elsewhere. Despite this, the clear layout and superb signage ensures the station serves its purpose.

I have generally found that staff are helpful when asked, though I wouldn't say they go out of their way to assist. The foyer often gets crowded, and at particular times of day, so do the platforms. This is something which in the end, cannot really be avoided.

There are a good selection of shops (quite a large WHSmith) and a number of coffee shops and food outlets. Train information is clearly displayed and announcements are clear and audible.

There is easy access onto the station from the shopping centre above, and from the street. The access to platforms is via escalators and stairs. I'm not sure how easy access would be for the disabled - it looks like it could be quite a task!

Generally, it is well kept and reasonably clean.

Summary: One of the better of the large stations in the UK, currently I believe awaiting revamp