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Hi, Im writing this review about the first bus service in Lanarkshire. I only started using the buses last year and have had a number of awful experiences, is it just me? I find alot of the drivers rude and unhelpful, and the attitude of 1 driver in particular, it was about 5 weeks ago I got on the 267 from brandon parade and was going a few stops to taggarts on windmillhill street motherwell this fare was always 90p, and that is what I always paid, on this occasion the driver said it was 1.20, when I questioned this he got so aggressive and advised me I have been paying the wrong fare all this time? Confused and wet!! I only had 1coin in change, so the driver said he couldn't give me a bus ticket, again when I questioned as to why not, he was rude, and very very cheeky to me, I eventually took a seat on the bus and was so annoyed, and a few of the other passengers asked me what was going on...The bus driver then stopped at west hamilton street for a change of driver and shouted up the bus to me that, he doesnt get paid 10pounds an hour to deal with the likes of me!!!! to this I was so upset and actualy had tears in my eyes, how dare he speak to me like that, I am a hardworking girl and only popped out that day to buy a prezzie for my husbands birthday... Oh and when the new driver got on the bus I walked down and asked the name of the previous driver, to be told "I DUNNO" clearly he wasn't want me to know, so I never had a ticket with his number on it and I couldnt get his name......When I got home that day I swear I was so upset and angry, this sort of behavior should not be allowed, those drivers do get a nice wage, in my opinion they get far too much for what they actually do...end of rant
To be fair, without the buses I would be lost in Glasgow. However I grudge the money I pay for the service I get sometime, no actually, a lot of the time! It will cost you about 1.30 just to get a couple of stops down the road which is a rip off if you ask me. One day a driver will tell you it's 85p and the next day a driver will tell you it's £1.30 to go the same distance, which is just confusing for everyone. I find a lot of the drivers really rude and un-accommodating, for example driving off really quickly before you have even sat down. This is especially hazardous to old people. There are not enough busses that go through the Clyde tunnel connecting the west end to the south side of the city. The Linthouse area is particularly difficult to get transport to from the north of the city. Th 89, one of the only busses that goes this way is late more often than not. The 747 bus service has been a welcome addition though, making it easy to get out to Glasgow airport without spending a fortune on a taxi.
Not being able to drive gives me the unfortunate disadvantage of travelling around on busses. For everyone else that has travelled on a bus it is stainable. But a lot more time consuming and uncomfortable. First I?ll start with the local busses which I my case are Lincolnshire ones. Obviously I can?t really talk about all the local busses all over the country. One that would take forever and two the only local busses I?ve been on are the ones in Lincolnshire ~~~~LOCAL BUSSES~~~ In Lincolnshire there are a number of bus companies but I?ve only been on three different companies so I?ll tell you about those. ~~~Roadcar~~~ I go on these busses most frequently. As there is an hourly service from my small town to a larger town of Grimsby? Which has lots more clothes shops and interesting places so that?s why I go there so often. Like I said the service runs every hour and tails off to every hour and a half in the evenings. The distance is around 18 miles but when you go on the bus its actually longer because it takes lots of detours to go through the villages. Because of this it takes around an hour to get there ( and costs £2.50) although it takes only 30 minutes if your going by car, but again that?s a disadvantage of taking the bus. The busses are clean to start off with but as you get a lot of children on the busses by themselves it can get littered up quite quickly. But that is no fault of the company. There is also a no smoking policy as well although on the high school run this obviously doesn?t apply as you get lots of teenagers doing it and when you get off the bus you end up stinking of smoke. They tend to use the newer buses in the mid morning and mid afternoon as these are the busiest times and busses can get quite full so double-deckers run at these times. Some of the busses have coach seats. Which in my opinion are far better as you can lean your head against the seat. Pricing is reasonab le and half price is charged to OAPS and children under 16 which is better than the other services, children can get on cheaper for longer. The staff vary. The majority of them are quite nice and I?ve become friends with one of them. But sometimes you do come across the ?grumpy old bus driver? One complaint I have to make. Although really it was nobodies fault. Once when I was travelling on a double-decker upstairs the front large window imploded and shattered down the bus. We never knew what caused it. Fortunately I got away with a couple of scratches but the girls who were sat right at the front had big gashes in their legs from the glass ~~~~~Stagecoach~~~ These mainly run in Grimsby and cleethorpes and although the journeys are short. 5 miles max the chargers are quite high. About 90p for a 3 mile ride. These are very regular and come every 10- 15 minutes which is convenient but that is because they are more in demand. The busses tend to be cleaner than the roadcar ones and I don?t know how they do this unless they get someone to clean the busses halfway through the day. They have had some new busses bought for them as some were burnt out one night when the depot was vandalised. These are very modern. There are large spaces at the front where pushchairs can be placed in and secured without the infant getting out of their chair? This also applies to wheelchairs. The only disadvantage is there is less seating space The staff are no way near as nice as the ones on road car? the majority of them are fat old men and grunt instead of talk. ~~~Amiville~~ This is the worst of the lot. I only happened to come across this because I was visiting my friend in this tiny village and this was the only bus running. The price was reasonable. 1.80 for bout 9 miles. But straight away I encountered was that he didn?t have change for a fiver but that was all I had. So I sat the entire journey without any change and when I got there it found out that he did have change but he?d already counted it? and this was at 9.00 in the morning then he was bad mouthing me to other passengers As these are all typical English busses they always tend to run late some up to half an hour but really that doesn?t bother me
The bus system in Glasgow is first rate. Forgetting about the dubious bus "shelters" - which are really the fault of the city council, and not First Glasgow, the bus company - you will see that the buses are many, clean and frequent. The best innovation from the bus company is the Overground. This is a network of bus routes that run every 10 minutes in the daytime on weekdays, and (albeit less) frequently outside these times. This scheme has expanded to cover 25 routes, which all run through Glasgow city centre. On top of that, there are 9 routes which run on a 24 hour service. The 24-hour service runs every 15 minutes on Friday and Saturday nights between 0100 and 0430, and the buses follow the same routes as their daytime counterparts. The most economical way to use the bus system is to buy a multi-journey ticket. The pricing of these all-day tickets is slightly complicated: Before 0930: A two-zone ticket costs £2.20. This covers almost all of the network, except towns in West Dunbartonshire and Lanarkshire. An all-zone ticket costs £2.55. After 0930: An all-zone ticket costs £1.95. A student all-zone ticket costs £1.85. At all times, a children's all-zone, all-day ticket costs £1.25. The FirstWeek pass costs £10 and covers the whole network except points north of Muirhead (ie Cumbernauld). A Cumbernauld FirstWeek pass costs £13 and covers the entire network. Both tickets are purchased on the bus. There are season tickets available in one-, two- or three-zone flavours, for one, four or ten weeks. These can be bought at SPT Travel Centres, and the usual outlets (many newsagents, etc.). Single tickets are not so good, and they often confound drivers. They come in odd denominations, like 83p, and as change is not given, it feels a bit like a con. I was once asked for over two pounds for a single ticket in the evening, when I could have bought a £1. 95 all-day ticket. First Glasgow runs a very modern fleet of buses, comprising double-decker, single-decker, single-decker articulated buses and minibuses. On some of the newer or less popular routes, older buses can be found, and these tend to be unpleasant (especially upstairs where smoking was once permitted and the smell lingers on). If you can avoid it, do not sit upstairs on a double-decker bus, because it is here that people smoke and drink alcohol. Downstairs on the same bus is almost always okay. Handy bus numbers to remember are: 11, 44 for Glasgow University. 9, 16, 18, 62 for Kelvingrove Art Gallery. 55, X55 for Braehead Shopping Centre. 75, 89, 90 for Hampden Park (National Stadium).
This is in my opinion very questionable. Two prices, one before 9.30am and an other after. As someone who is not normally using buses I found this out recently. When the bus is in view the potential passenger only sees "ALL DAY TRAVEL UNLIMITED £1.95" on the front of the bus on a broad band. This is day ticket and is suppose to give the passenger, travel on First Buses all day for £1.95 if it is after 9.30am. But if it is before 9.30am the price is not £1.95 but £2.55 as I was informed by the driver, VERY Questionable. How can First Bus (or any company) get away with this? This is public advertising as £1.95. I can therefore not recommend First Bus. This is from someone who will not be using buses unless I have no choice. The other information about prices is on a panel on a side window, back from the door, that a passenger may not see on alighting the bus. Yes it may be possible for the passenger to save some money depending on the amount of travelling and the distance on the day. But I beleave only one price must be used.
I have lived in Glasgow for 5 years and I would say that route-wise First Glasgow gets me where I want to go. The problems begin with the shelters - I agree with everyone else's opinions - they are usually non-existant or three-sided (why?) - considering Glasgow is the "rainy city" this is hardly wise. (But who are we to criticise the councils spending of our money?) The second problem - and I cant shout this loud enough to newcomers THEY DO NOT GIVE CHANGE! I agree that they just have enough to do without sorted out change so I dont disagree with this policy - although if I could count the times I've had to put £1 in.......grumble grumble. But the worst is when someone gets on and starts arguing ceaselessly with the driver - when will First Glasgow listen - Advertise this fact much better than an inch high sticker on the front of the buses. Put it on the - rare these days - shelters. A valuable piece of advice - after 4.30pm DO NOT go upstairs on a bus unless you absoultely have to - totally full of NEDS. (If you are not familiar with this term it means Glaswegian uneducated little thugs who think they are really hard but cant actually spell hard...)They have a habit of starting if they are in the mood - and believe me its the last place you want to be. Also upstairs will be full of smokers in the great unwritten rule that upstairs is smoking. NEVER tell a ned to put his/her/its fag out - they will maintain that they are not smoking! - with a fag in their hands!!!!!!!!???????? (Ned mentality!) and then start you. But apart form all these gripes they do have good routes - but unfortunatley you have to know them, as there is no information at the bus stops and the drivers shout at you if you ask them questions. Ask someone at the stops as Glasgwegians are all friendly and will point you in the right direction. Also - the prices of fares are inconsistent and depends on the bus drivers - you'll get shouted at by 1 f or putting 70p in ("its 75!!!" they'll yell) and then the same route next day it 70p, then 80p and so on! I still use them but i'd love to make Tony Blair take them to work everyday!!!!!!!!!!
I don't know how the bus shelters are shaping up in your kneck of the woods, but i sincerely hope they are not like the new "alleged" shelters which are being used to replace the older - functional bus shelters throughout the length and breadth of dear old Glasgow Town. These new bus shelters only have 3 sides and a very high roof. Anyone who has ever experienced a downfall of rain in Glasgow will tell you that Glasgow's rain is different to anywhere elses rain. Rain usually falls vertically, but the Glasgow rain falls horizontally, always being driven by the wind. Add to this the fact that when cars and trucks go by, the already soaked residents of the bus shelter get even more soaked from the splashes generated by cars and lorries, and it adds insult to injury. It would appear that at enormous expense, Glasgow is losing all of it's old but functional 4 sided shelters because of the implementation of a very bad design, and this in the name of progress ! If you come to visit Glasgow, bring an umbrella - or a Wet Suit - You will surely need them from now on. auldmac
Glasgow’s main public bus service is supplied by First Bus, Glasgow. Taking into consideration that the service is supplied by one relatively small sector of what is an enormous conglomerate, then things aren’t too awful. What IS awful is a recent decision to replace all the existing network of bus shelters. It's true, - the existing shelters are an eyesore, with graffiti and litter being the order of the day. There is however, a service which does an admirable job cleaning away the litter and jetting off the graffiti and, until the change of design, they appeared to be managing the work quite well. Now, - new shelters are being erected everywhere you look, - whether or not the ones they are replacing are too far gone. The old shelters were of a rigid construction with four plastic sides which kept most of the elements but still allowed for fast access for when things got frantic, such as during the rush hour etc. OK, so they let in the spray from under the edges, when lorries and busses drove through the smallest of puddles and they let in the wind anytime it blew through Glasgow’s grid-iron of streets. (which is quite often) oh, and they were a bit too convenient for late night revellers who couldn’t find a loo. Yes, they had their faults. But a least they served a purpose, which is more than can be said about the new breed of shelter! The new cantilever design has three sides, open to all the ellements, providing absolutely NO SHELTER! the most useful of these glass 'walls' serves as a billboard advertising H&M and the like. (the advertisements went in before the shelters were half finished, Ah, so that’s their priorities) ( Glaswegians will HAVE to find a new wo rd for them as 'shelter' they do not! ) THe 'walls' of the new shelter ?-( end about six inches higher up than the old ones - yes, you’ve guessed it - NOW - even a bike can make a REAL splash now! As for the use of GLASS, well I ask you Is there anywhere in the UK where glass is not an automatic 'target' for the ‘brain-dead’ of the local community? All things considered these new shelters are a total waste of money. The planners could have at least consulted the users before designing and errecting the 'shelters', or would that be asking too much? GG
Contrary to what most people say, the overground service in Glasgow is actually quite good. I have no reason to complain about the buses, or the service. The buses could be a lot cleaner, but I guess that isn't the fault of the company but of the people who cannot behave and leave their trash behind, making it unpleasant for other passengers to travel. The company can't clean the bus in every stop, it's up to the people. The whole area is really well covered by buses running very often. You will be able to get wherever you want by bus. The only thing about it is that tickets are quite expensive. £1.50 for an off peak return would be ok if you were allowed to travel for the whole day. Imagine if you have to change buses, then you have to purchase another ticket, and can turn out to be rather expensive. Weekly and monthly tickets are worth a buy, but they are also expensive. Overall the service is great, but slightly expensive.