Newest Review: ... on windmillhill street motherwell this fare was always 90p, and that is what I always paid, on this occasion the driver said it was... more
No customer service with first bus drivers!
Buses in Glasgow
Member Name: mmmIdontknow
Buses in Glasgow
Advantages: making other passengers aware
Hi, Im writing this review about the first bus service in Lanarkshire. I only started using the buses last year and have had a number of awful experiences, is it just me? I find alot of the drivers rude and unhelpful, and the attitude of 1 driver in particular, it was about 5 weeks ago I got on the 267 from brandon parade and was going a few stops to taggarts on windmillhill street motherwell this fare was always 90p, and that is what I always paid, on this occasion the driver said it was 1.20, when I questioned this he got so aggressive and advised me I have been paying the wrong fare all this time? Confused and wet!! I only had 1coin in change, so the driver said he couldn't give me a bus ticket, again when I questioned as to why not, he was rude, and very very cheeky to me, I eventually took a seat on the bus and was so annoyed, and a few of the other passengers asked me what was going on...The bus driver then stopped at west hamilton street for a change of driver and shouted up the bus to me that, he doesnt get paid 10pounds an hour to deal with the likes of me!!!! to this I was so upset and actualy had tears in my eyes, how dare he speak to me like that, I am a hardworking girl and only popped out that day to buy a prezzie for my husbands birthday...
Oh and when the new driver got on the bus I walked down and asked the name of the previous driver, to be told "I DUNNO" clearly he wasn't want me to know, so I never had a ticket with his number on it and I couldnt get his name......When I got home that day I swear I was so upset and angry, this sort of behavior should not be allowed, those drivers do get a nice wage, in my opinion they get far too much for what they actually do...end of rant
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