C2C Rail Reviews
Description:Trains run between Fenchurch St. and Liverpool St to Shoeburyness. Check the website below for more information.
Newest Review: ... air conditioning, CCTV, passenger information screens and comfortable seats. Stations have been repainted and modernised. Reliabity has increased to around 90% of trains running ontime or within 5 minutes of their booked arrival time. There are still some problems mainly round overcrowding, as there is a maximum length the trains can run to, as some platforms arent long enough. But with the ... more
Customer C2C Rail Reviews (6)
by gertrude wan - written on 23/12/09
Terrible, terrible experience. Completely inflexible with tickets even when the trains were canceled due to weather. A 10 pound charge applies to any changes, even when the weather is preventing you from leaving. Customer service will only answer questions from a scripted list. Website is not functional. Loses your information and does not verify your credit cards correctly. I will never use their service again.
by - written on 10/06/09 (Useful, 85 readings)
Ten years ago this line was called the misery line, and rightly so. 50yr old trains, late trains, diry stations. But since 2001 the line has been transformed with over 60 brand new Electrostar trains, fitted air conditioning, CCTV, passenger information screens and comfortable seats. Stations have been repainted and modernised. Reliabity has increased to around 90% of trains running ontime or within 5 minutes of their booked arrival time. There are still some problems mainly round overcrowding, as there is a maximum length the trains can run to, as some platforms arent long enough. But with the 2012 Olmiypics main stations are being lenghtened and modernised to cope with Read the complete review
by - written on 17/04/09 (Very useful, 216 readings)
The last review on there was nearly 8 years ago, so I thought this could use an update for travellers out there I have been using C2C Trains for nearly 3 years since moving to Essex. I commute daily into London. This currently is a weekly cost of £45.60. It can be very expensive commuting into the smoke, however some people have got it a lot worse than me. My trains come into the small but perfectly formed station at Fenchurch Street. A 4 platformed station which is managed by C2C as these are the only trains which use this station. Compared to the 18 platformed stations within London, I am very happy with mine. Trains run every 5-10 minutes in peak time ... Read the complete review
by - written on 16/12/01, updated on 19/03/02 (Very useful, 721 readings)
I have been using C2C for just over a year now and I have to say that I am not at all impressed with their service. It takes me about 40-45 minutes to get from my station to Fenchurch Street, butit seems that most of the time it takes longer than that as there are rgular delays, cancellations and all sorts of industrial action going on where this company is concerned. At the start of the year, I must admit, I was fairly happy with the service. Delays out of Fenchurch Street didn't seem to be too bad and there seemed to be only a small amount of cancellations. The problem is that this only lasted for about the first month of the year, and everything ... Read the complete review
by - written on 23/08/01, updated on 23/08/01 (Useful, 93 readings)
c2c Rail, previously known as the LTS or 'Misery Line', is well on track to becoming a quality user-friendly railway that people may actually want to use. At present, they are at last beginning to roll out the new fleet of Electorstar trains. These are very clean, quiet, at kept at just the right temperature thanks to air conditioning. They even have tables on some seats! c2c is exceptionally good value for off-peak travel, especially for days out to Southend or London. Tickets such as the Family Ranger allow adults 1days unlimited travel for £5, and kids at £1 each. Groupsave (4 for 2) and flexitime for the later-rising commuters are also good ... Read the complete review