c2c Rail, previously known as the LTS or 'Misery Line', is well on track to becoming a quality user-friendly railway that people may actually want to use.

At present, they are at last beginning to roll out the new fleet of Electorstar trains. These are very clean, quiet, at kept at just the right temperature thanks to air conditioning. They even have tables on some seats!

c2c is exceptionally good value for off-peak travel, especially for days out to Southend or London. Tickets such as the Family Ranger allow adults 1days unlimited travel for £5, and kids at £1 each. Groupsave (4 for 2) and flexitime for the later-rising commuters are also good value.

May I recommend the money off vouchers. There is currently one for Southend, with offers like BOGOF on Adventure Island day passes, which makes a great day for kids out even better.

On the negative side they need to sort out their RMT grievances which can delay services for days. Also general punctuality of peak services needs improving and less cancellations or short formations.

Now they have them they need to keep their new trains clean and free from damage, and stop those wasters from etching into the glass. But security guards at night at stations should aid this.

All in all, one of the better rail services in the South East