by gertrude wan - written on 23/12/09
Rating:
Terrible, terrible experience. Completely inflexible with tickets even when the trains were canceled due to weather. A 10 pound charge applies to any changes, even when the weather is preventing you from leaving. Customer service will only answer questions from a scripted list. Website is not functional. Loses your information and does not verify your credit cards correctly. I will never use their service again.
by - written on 10/06/09 (Useful, 83 readings)
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Ten years ago this line was called the misery line, and rightly so. 50yr old trains, late trains, diry stations. But since 2001 the line has been transformed with over 60 brand new Electrostar trains, fitted air conditioning, CCTV, passenger information screens and comfortable seats. Stations have been repainted and modernised. Reliabity ... Read the complete review
by - written on 17/04/09 (Very useful, 209 readings)
Rating:
The last review on there was nearly 8 years ago, so I thought this could use an update for travellers out there I have been using C2C Trains for nearly 3 years since moving to Essex. I commute daily into London. This currently is a weekly cost of £45.60. It can be very expensive commuting into the smoke, however some people ... Read the complete review
by - written on 16/12/01, updated on 19/03/02 (Very useful, 689 readings)
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I have been using C2C for just over a year now and I have to say that I am not at all impressed with their service. It takes me about 40-45 minutes to get from my station to Fenchurch Street, butit seems that most of the time it takes longer than that as there are rgular delays, cancellations and all sorts of industrial action ... Read the complete review
by - written on 23/08/01, updated on 23/08/01 (Useful, 93 readings)
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c2c Rail, previously known as the LTS or 'Misery Line', is well on track to becoming a quality user-friendly railway that people may actually want to use. At present, they are at last beginning to roll out the new fleet of Electorstar trains. These are very clean, quiet, at kept at just the right temperature thanks to ... Read the complete review
by - written on 18/07/01, updated on 01/08/01 (Very useful, 236 readings)
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I have been using the C2C service for over a year now since I moved jobs to London. I travel from Barking to Fenchurch Street and can get almost all of the trains that run the line, I can get all of them if I want to try out train surfing as it passes at 50mph. But all there seems to be is delays. The last couple of ... Read the complete review
