Courtlands Parking (Heathrow)

We used Courtlands Parking at Heathrow. We left our 4 year old estate car for a week at their site. The car had a few minor scratches and chips but no other damage. We returned to find the front offside badly scraped with broken trim and discovered on the road home that there is now a problem with the braking that did not previously exist. Courtlands denied that the damage occurred on their premises and pointed out the cross-hatched representation on their 'assessment of the car' form. This might have been acceptable if the survey had been conducted while we were present. We wasted time having photographs taken of the damage and filling in a claim form. Within 48 hours Courtlands refusal to accept our claim arrived.
Be aware - take photos of your vehicle with a witness present - this firm is not trustworthy.
M Phillips

I love to travel but I hate most of the fuss associated with going places. Packing is my number one hate but second to that is finding decent car parks that don't break the bank. Whilst flying can be ridiculously cheap these days, parking seems to get more expensive every year. Over the Christmas break, I needed a car park but I'd put off booking until only a couple of days before I went. Normally I book weeks or even months in advance but this time Christmas got the better of me and I was expecting to pay the price for my lethargy. I've had some bad Heathrow parking experiences – a break in at one hotel, rats eating my brake cables at another – so I'm wary ...  Read the complete review