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Cross Country thug
Author Name: mike l
Disadvantages: overcrowding,no air conditioning,thuggish employee
On Monday 27th June 2011 I,along with my son purchased tickets to travel from Birmingham Intl to Birmingham New St. We used adjacent machines in the booking hall,proceeded to platform two in order to board the next train.Boarding was nigh on impossible,each doorway being packed tight with standing passengers,however we squeezed on.Shouldnt have complained to the train guard.His sole response was to check our tickets.For whatever reason my sons ticket specified Virgin Trains only,whereas mine was unspecific.The train guard demanded that we buy a new ticket.We stated that we have just bought a ticket,it was one stop and that a genuine mistake had been made.The response was to pay up,or have the police meet the train and be arrested for fraud with a possible fine of £2000 and a prison sentence.
The conditions on this Cross Country train can only be described as a living hell.No air conditionig,toilets stinking out the immediate camping area,bought about by no seats.This Company,along with the Thug of an employee needs to be avoided at all costs.
Summary: Ryanair on rails