First Group Buses Reviews
Description:FirstGroup is a UK based leading international passenger transport group with bus and rail operations.
Newest Review: ... current one are a credit to First Bus, being curteous and well mannered and generally on time. however, on my homeward journey to-night the service was not up to standard. I was waiting at the stop in Bath Street, outside the Kings Theatre since 15:35. At 15:50 a 42 bus came. I put my hand out to indicate to the driver that I wished to board the vehicle. The driver took no notice of my ... more
Customer First Group Buses Reviews (28)
by Steve - written on 15/08/12
First as a company are a monopoly that relies on bullying its clients and Councils to provide a service they think we need instead of providing a service that is actually required. a 2 person return from Yate (area 3), means an £18-00 ticket and over an hour travelling time. A car journey, parking costs to Bristol 20 minutes and £8-00. First state they have to pay reasonable wages, pay for vehicle maintenance etc, leading to high costs.Drivers are rude, foreign, non english speaking and aggressive in their driving styles. Busses are purchased by the Councils due to bribery of removing the service. Perhaps G4S should consider bus services too! Couldn't get worse could it!
by Mr. M Mclean - written on 01/06/12
I am a regular traveller on the No. 42 bus. I usually travel on the 06:58 from Anniesland Road to Charing cross. The last driver and the current one are a credit to First Bus, being curteous and well mannered and generally on time. however, on my homeward journey to-night the service was not up to standard. I was waiting at the stop in Bath Street, outside the Kings Theatre since 15:35. At 15:50 a 42 bus came. I put my hand out to indicate to the driver that I wished to board the vehicle. The driver took no notice of my intentions and drove straight past. I know that he saw me as he glanced at me in passing. I wish to lodge an official complaint re: this particular ... Read the complete review
by - written on 01/05/12 (Very useful, 81 readings)
Ah......an angry glare and the smell of stale urine in the morning. Who could ask for more? Good job I'm getting on a First bus and get both included in the cost! OK, to be fair, most of the buses don't actually smell like stale urine but that's possibly the only good thing going for them! First Bus, if you don't already know, is a nationwide travel company that also operates some rail services now, as well. They pretty much have a monopoly on the bus services in many areas of the UK, my area being one of them unfortunately. They are easily recognisable as they have a definite brand identity (the buses are white/cream with a stripe of colour running along the ... Read the complete review
by - written on 25/09/11 (Very useful, 972 readings)
First is a major bus company within the Uk. First Glasgow is part of the First Group. My review concentrates on the service provided to Greater Glasgow but moreso Lanarkshire. ~Services~ As I live in Lanarkshire, First Glasgow is the main bus company who operate here. This part of the company also service areas such as Glasgow City Centre and the surrounding areas such as Renfrewshire. First Glasgow run throughout the day with many services on a restricted timetable after 7pm. There are local, express, night time and special attraction services. First Glasgow also run services to London and have a wedding fleet for hire. Some of the buses ... Read the complete review
by - written on 12/09/10 (Very useful, 182 readings)
Ah yes, buses - the poor relation of the great national transport family. Often rather neglected when talk turns to public transport, but actually important to far more people on a daily basis than are trains, trams, boats or whatever. It doesn't help that national media coverage is so poor; I'm consistently astounded by the number of pieces which focus on London, possibly because of sheer journalistic laziness: it's a city which is *massively* unrepresentative, not least because it was the one place exempted from the (largely disastrous) deregulation of the bus industry in 1986. All we've really done, now that so much consolidation has taken place in the sector, is gone Read the complete review