Newest Review: ... where the Station Manager was standing waiting for us on the steps. The train was specially stopped just for us, hence it was a two m... more
Member Name: Scotty9
Advantages: Good service, beats rush hour traffic
Disadvantages: Terrible prices
I have used First Scotrail (Scotrail before First bought over) for the last 8 years so I should be able to give a decent review of their services! The train service I use is mainly for commuting, originally to school and now to university. My average journey time is around 20-25mins. The service has generally been very good with only the odd train having serious delays, this was improved vastly when First took over.
Scotrail provides a very good train network that links up the majority of densely populated areas in Scotland. However, if travelling to some of the more remote areas then the train probably isn't a good economical decision. Some of their fares for remote areas up North are horrendous.
And that leads into the worst part, the ticket costs. Scotrail are just so blooming expensive. £5 it costs me to travel 50mins into uni and back! Their prices have been increasing steadily for as long as I can remember and it is becoming less and less inviting to take the train. In fact, the only reason I choose to get the train is to beat rush hour traffic on certain days of the week. If I don't need to be in early I just jump in the car.
Scotrail's service between the major cities is very good though and much more economical price wise than the silly fees for the small commuter journeys. I regularly get the train from Glasgow to Edinburgh to watch the rugby and get the luxury of sitting in first class, just don't tell anyone you haven't actually paid for the first class ticket!
All in all, they do provide a pretty good service but would be a lot nicer if their prices weren't so high!
Summary: Good service that could do with some price cutting!
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