Newest Review: ... with no problems and turned up at Victoria coach station in time for the 11.45 coach on Wednesday, August 1. The coach turned up in plen... more
greyhound uk - bunch of cowboys.
Member Name: miserable
Disadvantages: lack of capacity, lack of care.
Don't ever try greyhound uk coaches.
My service 16.35 on 28/07/11 from Clarence Pier, Southsea to London Victoria never bothered to turn up and left myself and around 10 other passengers from the Isle of Wight who had made their way by Hovercraft stranded.
It seems they do a lot of sub contracting and I heard later that they often don't bother with the last service.
Of course you can only make contact via email. There is a telephone line for ticket sales only and staff are unable to assist outside this.
So I caught a Hoverbus to the trainstation and train to Waterloo. Just managed to make my Eurostar connection. Stressful.
Of course when following up for refund and to complain about the service you have to by email. After two emails they responded and said they would look into it. A month later and hey presto.......................nothing, not a squeak.
This company makes a big song and dance about being a low cost quality service but the bottom line is they are a shoddy affair who don't really give a monkeys.
My advice - Use National Express
Summary: overstretched and can't cope;