Newest Review: ... anything like the poor levels of service I have experienced here. The service is always suffering from delays. They come up with the w... more
Just a ten minute ride
Member Name: sammo85
Advantages: quick and often
Disadvantages: expensive, unreliable
I have been travelling on and off the Isle of Wight for 18 years and I will do my most not to travel with Hovertravel.
It's not very reliable as they cancel quite a lot due to weather which isn't there fault but I would rather travel with wightlink as I know I have more chance of getting home!! One of my clients travels the hovercraft daily and the amount of times shes late for work or late getting home is high.
It's a ten minute ride so it's the quickest transport we have to get on and off the Island. This journey can be really bumpy depending on how rough the sea is. I've never felt sick on here as I have many of times on Wightlink cat.
When the sea is flat and calm you get to see some pretty views however the windows aren't that easy to see out of so when rough you don't see anything!
The prices are high for the ammount of time you travel glad they don't have an airline!
Standard return: Adult £17 (ticket is valid for a year) Child £8
Tickets bought on Island: Adults £11 Seniors £8.50 and Child is £5.50
Tickets bought on mainland: Adults £13.50 Seniors £10 and Child is £6.50
Under five's free!
They have parking and again its expensive so this would be an expensive way to travel for sure. I know that in Pompey, the car park there is stupidly busy and expensive too!
Your allowed to take your pets as long as they have a lead and sit on the floor and don't make a nuisance to others aboard.
From 6.30am to 8.20pm Mon-Fri (summertime)
From 8am to 8.20pm Sat-Sun (summertime)
Winter they just finish earlier. Should always check before travelling with them anyway as the weather can change there times etc.
Today however they really peed me off. I look after someones holiday home on the Isle of Wight and they had forgotten something on the Island that they needed to take on holiday later today. So they called me late last night and said could I get the parcel on the ten o`clock Hover?
As I was looking around their huge home for this stuff, time was passing!
I got there at ten to ten and was waiting in a huge queue.
This little old lady stopped to ask one of the staff "where does she pay" he rudely pointed and said "there" in a foul way. Admittingly it is big and easy to see but they've changed it all around again, so can't blame her.
When I was seen they said I need to go around the front of the building for parcels.
No one was in the office and the doors were locked! I watched the hover go, so I then went back round to speak to reception when I heard a loud miserable voice say from behind "you can't put parcels on the hover two minutes before" it was that grumpy man that spoke to that old lady nasty.
I replied back saying I was here on time but came to the wrong bit and stood waiting outside for 5 minutes to then watch it go!
They didn't want to know. When I went to the parcel office again it was open, to then find another grumpy man! I paid £6 for a parcel that weighed 6.5kgs! They had a tiny sign above the door saying "parcels" berring in mind it is on the other side of the building. They need a big sign right outside by reception with an arrow and maybe one inside by reception, then when your waiting you should see.
However the hover does leave often so they didn't have too wait too long for there parcel the other side :-)
Hover was designed and made on the Isle of Wight and still are at St Helens.
I give Hover travel three out of five as theres fair advantages and fair disadvantages overall.
I hope this has been useful, thank you reading.
Summary: staff being unfriendly, cost and overall review on Hover