Newest Review: ... anything like the poor levels of service I have experienced here. The service is always suffering from delays. They come up with the w... more
Save the drama and stress by traveling with someone else!
Author Name: Wight1
Advantages: Slightly cheaper than Wightlink
Disadvantages: Always late. You have to be there 10 minutes before the craft leaves.
I have been comuting from the island to the mainland for 5 years. This is the first year I have travelled with hovertrave. I have never known anything like the poor levels of service I have experienced here. The service is always suffering from delays. They come up with the worst excuses. For example; they had a 10 minute delay due to adverse weather conditions when the sun was shining on a beautiful summers day. They have just introduced a new boarding rule. You now have to be checked in at least five minutes befor the scheduled departure time. Even when the gate is open and most passengers haven't left the terminal.
Now the staff. The vast majority of them are very polite, friendly and approachable. It is such a shame that management keep making pointless policies and procedures. It makes no sense! Next year I will be using wightlink again.
Summary: The solents most unreliable ferry service!
More reviews in the field of Transport National
- East Midlands Trains
- Costliest Ferry Journey in the World...?
- False Advertising and Hired Coaches.....
- Don't use Terravision!
- Squeezing My Way Around The Tube
- trains , busses and delays
- trapped on a megabus with nowhere to go
- Britain's Best Kept Secret?
- The worst train company in the South
- A new station for New Street