Newest Review: ... surprisingly really since they have one of the grandest metro systems in the world. Moscow metro stations are stunning. ~ Jubilee Line ... more
Dream of Nightmare?
Member Name: garyse16
Date: 08/02/01, updated on 08/02/01 (70 review reads)
Advantages: Convenient, clean
Disadvantages: Design faults, rude staff
The Jubilee Line has so much going for it, particularly now that the extension has opened and is fully operational.
The stations along the new section are stunning, particularly good are Westminster, Canary Wharf and Canada Water - both huge and airy, nothing like some of the older dingy stations on the system. The platforms are generally clean and there seem to be planty of staff around.
However, for those of us who uas it daily, the Jubilee Line is not all good news. Although great to look at the stations seem to be riddled with design faults. Let's use Canada Water as an illustration. This station has a huge circular glass panel roof - great you may think, but within months of opening, the area under the glass roof had to be closed off. the reason? Wrong type of glass! Even now, when it rains the down escalator has to be switched off when it rains as water pours from the roof. If this was happening in a house you'd be chasing the builders by now.
There are lot's of staff, but the ticket office staff are some of the least helpful on the whole system. Curtesy on the Jubilee Line does not exist.
Points problems seem to disrupt train running almost daily, leading to delays and serious overcrowding. This my be expected on some of the lines suffering from years of underfunding, but why on a brand new one.
The Jubilee Line has lots going for it, but there are still lots of problems that need addressing. It doesn't always live up to expectations.