Newest Review: ... 3A and we were allowed straight on to find a seat. The train was very clean & tidy, modern looking and the seats were rather comf... more
London Midland Trains
Member Name: hunnybabyuk
London Midland Trains
Advantages: Clean, Airy, Modern Trains With Decent Comfy Seating
Disadvantages: NO WIFI and NO TROLLEY SERVICE
I travelled on an advance ticket from Birmingham New Street to London Euston on a slow stopping train, didn't bother me it had so many stops as the fare was only £8 an absolute bargain.
This isn't the first time I have used London Midland as I worked in Coventry a few years ago and used them for local journeys between Coventry & Birmingham but this was the first time I'd used them for a trip to London or any long distance journey.
The train turned up on time which was great it pulled in on platform 3A and we were allowed straight on to find a seat. The train was very clean & tidy, modern looking and the seats were rather comfortable although I've been on better. At this point there's plenty of seats available as we were the first stop.
The announcements made by staff were very clear and easy to understand and felt very professional yet friendly and not too scripted, I think that's better and makes it more relaxed and friendly rather than dull formal scripted messages that show no personality.
The train set off from New Street on time which is great but that's when I remembered that London Midland don't have wifi on trains, a long distance train operator in this day should have wifi for a company who is supposedly modern... this was very disappointing, I did know that before I booked but forgot until I got onboard.
The train also has no catering facilities, not even a trolley service which is also frustrating, not too much as I don't always use them but its nice to have it incase as I hadn't had time to grab a drink before hand as my coach got me in late so wasn't much time.
The train got very busy as we hit Coventry and further down it was crowded as commuters piled onboard. This is when it got a little hot and uncomfortable for about 40mins until we hit London Euston.
At Northampton the train had no driver all of a sudden so we waited for another one and got delayed 15 minutes however staff kept making friendly announcement apologies for this which was good that they kept us informed.
I would use London Midland again the journey was only 2 hours 30 mins (ish) and the train was comfy plus it only cost me £8 but would choose other operators over them for the reason they have no wifi which is annoying.
Summary: Would still recommend if you can grab the £8 fare anything else... scrap it