Newest Review: ... delays occur ,mostly at rush hour when everyone just wants to get home! If I had a pound for the amount of 'technical difficulties' I have... more
Diabolical service in every way.
Author Name: alison
Disadvantages: Too many to possible list!
Sadly, I have the misfortune of having to use merseyrail everyday to commute to Liverpool University. I used to do this commute 3 years ago and back then merseyrail were renowned for delays and cancellations. It would seem absolutely nothing has changed. Here we are 3 years later and still delays occur ,mostly at rush hour when everyone just wants to get home!
If I had a pound for the amount of 'technical difficulties' I have heard merseyrail spout as a lame excuse for their delays I could buy my own train and commute in a rfeliable manner! As it is I have to sadly endure this incredibly incompetent service and pay 10 pound return for the joys of wondering which train that day will be cancelledd or delayed next...place your bets now folks because it is a given at least one train will be cancelled that day!
I imagine most people would use another service if they could. If what I have heard today is true( that merseyaril incur a fine for delays but no fine if they terminate the service) then this is nothing short of disgusting. It proves that staff have no consideration or thought for commuters and are just concerned about their wage packet at the end of the month.
As soon as I finish Uni I wont be wasting any of my money on this lame service. You only need look at the recent court case regarding an officer signalling for the train to leave while a drunk woman was leaning on the train to see the calibre of merseyrail employees.
Summary: Absolutely diabolically lame service.