Best coach service by far (National Express)

Member Name: Grym

Product:	National Express
Date:	15/06/09 (39 review reads)
Rating:

Advantages: good value, excellent service

Disadvantages: n.a

I'm a big fan of the National Express. I'm a student living away from home, and national express makes the massive journey I take every holiday from Basildon Essex, to Hereford in Midlands much more relaxing than I would ever have expected it to be.

The coaches always leave on time, something I apreciate given that I am often puncutal and made to wait for those that cannot be bothered to arrive on time. The drivers so far have all been very polite and helpful, and I particularly like the printable ticket option.

Int erms of customer service you can't really ask for more, free chilled water on the coaches, and even a wireless modem and phone charging ports! For big journeys like mine, the fact that I can go direct, with just one easy change is a big relief, and they also do loads of mini journeys that are equally good value.

I find thier customer service advisors are also very helpful, especially when in a complete panic I phoned up one poor employee after my internet connection cut out halfway through paying for a ticket. Once I'd stopped hyperventilating she wasvery helpful, andI was very grateful indeed!

Summary: Well worth it for long distances