National Express - Zoom zoom zoom (National Express)

Member Name: tinkerbelle90

Product:	National Express
Date:	28/08/09 (31 review reads)
Rating:

Advantages: Efficient and speedy

Disadvantages: The occassional messy coach

The national express website is easy to navigate. You can search for coach or train tickets easily by inputting the locations and dates of travel needed. Booking via the phoneline is also easy and efficient, which is much appreciated when trying to validate a last minute open return ticket.
Now, I'm largely in favour of coach travel, so that's where my review will focus, as I just hate dealing with the hustle and bustle of trains.

There are discount cards available, such as the aged 16-26 coachcard that gives you 30% off coach travel, which is extremely useful for all those trips back and forth from university to home. Three years worth of this discount is just £25 and definitely recommended as a huge money saver.

There are also family coachcards available that let children travel free, for instance, a one off payment of £16 for this card will entitle 2 children to travel free for one year when accompanied by 2 adults.

All the times I have travelled, the coaches have either arrived slightly early or on time, which is remarkable really as I've been caught in terrible traffic sometimes and still been able to make it to an impromptu rendezvous.

The coaches are usually in adequate condition, although sometimes there are terrible messes that have been left unattended which is rather irritating when you have to spend at least a couple of hours glued in one position and unable to move away or do anything about the chocolate wrappers or strange crumbs very close to where you would like to collapse in a heap.

On the whole however, the service is efficient and modestly priced if you take advantage of the discounts and useful cheap funfares available.

Summary: Good value and reliable