National Express Reviews

The problems facing Britain's transport system are some of the most heavily talked about issues in recent months. Our train service is fraught with pay disputes, issues of safety and general financial mismanagement. Local road systems are jammed and the pollutants attached to road travel have already radically affected the weather system. ...  Read the complete review

Okay so maybe it isn't the stylish form of transport that the cheif executives are gonna use but for everyday city travellers and people visiting their relatives it's perfect. I travel frequently on their Manchester to Glasgow route and have only ever had one bad journey and thats cause I was sat next t a really big person who ...  Read the complete review

It's true, you can't get a better offer for travel than National Express, their fares are great and the service is reliable and regular. I travel up to Scotland every New Year on the National Express coaches, generally using the overnight service to Edinburgh and I've occasionally used the daytime service to Whitby or ...  Read the complete review

As the song goes-"the national express, it's best,oh yes!" I'm being serious. Train fares these days are ridiculous, trains are often delayed or late. I have family all over the country, and now I have gone to uni, my boyfriend is far away too! :-( Luckily for me though, I can always rely on the good old coach service. ...  Read the complete review

All my DooYoo buddies will know that in August I spent a few days with Broksababe (Ana) up in Whitby, and my next op is on the method of transport I chose to get me there! I travelled with National Express Coaches as they offered the most direct and the cheapest service. Travelling by train would have meant a 6-hour journey with changes ...  Read the complete review

I've been using the London to Bristol shuttle service (service 040) for the past 4 weeks to visit my fiancee down in Bristol, and everytime I've been on the journey I've had a complaint! Firstly the fact that the bus driver was swearing out the window at a coach driver from a rivel operator at Bristol bus station, Secondly the ...  Read the complete review

After reading the other opinions on this topic, I felt I should come to National Express' rescue. National Express cover over 1200 destinations across Britain and are Britain’s only network of scheduled coaches. If you’re a student like me then traveling home cheaply and easily at weekends is essential at times (especially ...  Read the complete review

I travelled to Birmingham from London last weekend. I had the choice of booking direct from Victoria coach station or booking via the Internet. As I work near Victoria Station I decided to go to the coach station to book direct. Big mistake and something I would not advise the place was heaving with people and they only seemed to have a small ...  Read the complete review

I have decided to tell you all a story of our trip to The Lake District, or rather our stressful return journey at least. It is intended to show you that it is worth standing up for what you are entitled to and that it pays to complain. Let me set the scene for you. My parents, my sister Helen and I had been to Ambleside for a holiday so ...  Read the complete review

I compared coach & train fares from Liverpool to Bangor & somehow convinced myself the coach was cheaper. The coach itself was about 25 minutes late leaving Liverpool coach station because the driver confessed he hadn’t been taking his legally required breaks and needed to make one. I probably should have got off the coach there & ...  Read the complete review

Well, where can I start. We decided it may be a wise idea to get the bus from Cornwall to Heathrow. What a stupid idea that was. Buying the tickets, no problems. In fact, the bloke was very helpful and wrote all the times down for me etc. Tickets were also quite cheap at £30 return. Bus arrived only five minutes late and with ...  Read the complete review

Well, I'm not, but I'm sure the National Express people mistook me for one. On my twenty-three hour round trip from St. Austell in Cornwall to Bradford in West Yorkshire and back again I was forced into a space that was not big enough to fit me, fed food that surely wasn?t fit for human consumption and made to wallow in my own filth. ...  Read the complete review

I can`t believe this, but I have to admit that I can`t fault the recent service that I received from the whole of the National Express service - from booking via the internet to travelling by coach. This totally honest opinion is based on my experiences last weekend travelling from Birmingham to London. The early morning coach was on time ...  Read the complete review

I wanted to go to Scotland by myself, my first holiday alone! I decided to spend 6 weeks up there, and had to find transport. Trains or coaches?? I tried trains, they are quicker, after all, but they are a lot more expensive! I decided to go by coach, and so my mum phoned them up. £40 it cost me to get to Scotland and back, not bad! I booked a ...  Read the complete review

I love travelling. Me and my partner travel to many places in the UK just to get away from the usual run-of-the-mill stuff we do day in day out. I usually drive and I honestly don't mind that. However just before Christmas we decided to get to the Dome in London before it closed, which incidentally was quite enjoyable. Now this was ...  Read the complete review

I must say that I am very surprised to see all the negative comments about National Express. I use National Express an awful lot, and frequently over long distances (Particularly the Edinburgh to Penzance run, I travel on this coach between Glasgow and Exeter up to ten times a year) The main reason I use them, I have to say, is ...  Read the complete review

I had to write an opinion on this after reading some of the others here. This could be a long one so here goes, National Express services do run late regularly simply because the timetables are impossible! Coach speed limits have been lowered from 70mph to 62mph (100kph) and coaches are now not allowed to use the outside lane, we are now sat ...  Read the complete review

Fortunately, at the age of 22, I'd found the perfect girl. Unfortunately, she lived about 800 miles away in the small picturesque village of Kutna Hora, around 60 miles east of Prague. I hadn't the guts to ask her out while she was living in the UK, and when she returned home, I thought, "B*****ks to it! I'm not letting ...  Read the complete review

I can only assume that the Express in National Express is there purely for ironic purposes. I have never in my life used such a routinely slow, late erratic service as this. As a poor student in Hull who had to travel home to the South I often used the National Express service as it was the cheapest way available. However given any sort of ...  Read the complete review

I never complain about the prices that National Express offered, in fact I am very happy with that - cheap which I, as a student can afford it for traveling. However one important thing I want to complain about National Express is: feel like they never on time or follow the schedule which is fixed. I have been staying in Southampton for ...  Read the complete review