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Nottingham City Transport
Nottingham City Transport Buses
Member Name: star3683
Nottingham City Transport Buses
Advantages: clean, modern buses
Disadvantages: to many drivers lacking customer service training
Nottingham City Transport is one of the main public bus operators in Nottingham City (not the county). I have been catching these buses all my life due to neither of my parents being able to drive so I am pretty familiar with the company and bus network.
Routes - the buses only operate within the city boundaries and have colour theme routes. They publish a journey planner map which is a very useful tool when negotiating your route. On one side you can view which coloured line goes where and on the opposite side see the location of the city centre stop.
Fares - The fares have been pushed up over they last few years mainly due to the ever rising cost of fuel. I have listed the costs of travel below:
Single - £1.60
All Day Ticket - £3.20 (can also use on NET tram network)
Monthly City Rider Bus Pass - £52.95 (discounts available with direct debit)
So probably not the cheapest local bus company in the country but still much cheaper than driving and the all day ticket is great value if you are making multiple journeys.
Drivers - Although the drivers do there main job of driving very well the majority of them are not very helpful and often have slight attitude problems. Though you do get the odd driver that will be kind and help you on your journey without making you feel slightly stupid from not knowing the route like the back of your hand.
Buses - I must admit that the buses themselves are very modern and comfortable. Over the past few years all of the buses have been replaced and are now low floor, making them pushchair and wheelchair friendly. Most of the buses can accommodate either two pushchairs or one wheel chair at a time (people with pushchair's have to give priority to wheelchair users). The very latest bus additions to the network do have even more low floor space although these are not on my route yet. Buses are always very clean and tidy obviously unless you have had a messy ignorant person on before you that day that has is incapable of taking there rubbish with them!! The only thing I would like to see is the addition of air conditioning on the new buses, although we do not get that many hot days in this country being stuck on a cramped rush hour bus even at the mid 20 degrees can be very hot and sticky.
Reliability - To be fair to Nottingham City Transport the reliability of there buses is pretty good. I catch a lot of buses a week and probably only encounter a couple of late ones and the odd missing service. The only time I have a problem with an unreliable service is on a Sunday as some routes only operate once per hour yet fail to turn up which baffles me to a certain extend as there is little traffic on a Sunday and if they can manage the same route on a busy weekday at every 15 minutes then which 'black hole' do these buses disappear into to!?
All in all a pretty decent, modern bus company just a little more customer service training for some of the drivers and increased reliability on a Sunday would make it perfect.
Summary: modern, fairly reliable bus service almost perfect... but still a little way to go!
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