Oxford Tube Reviews

Newest Review: ... I had lost my note. Within 5 min I had located the missing note - safely tucked behind my oyster card and waited patiently for the next stop. I approached the driver to let him know that I had found my note and to ask if he could refund the single and issue me a return ticket? Now I have been on this coach a few times before where I have had to wait until the end of the journey for my change and been absolutely fine with this. I have never had a problem with 'losing' my money before but it's when you find yourself in a situation like this that you can really see what the customer service and staff training is like. The driver had a se... more
Customer Oxford Tube Reviews (8)

by Ricardo - written on 05/01/11
Rating:
The driver at the Oxford Station was extremely rude at trying to correct me in the proper way to talk to him. The dialogue followed like this:Oxford Station at 20:10, January, 5 - 2011(Me):- Excuse me, what time does it go? (pointing to the bus)And the driver:- Excuse me, or please? ...I'm aware that english is not my primary language, but I did talk to him in a very polite manner, and he was very very rude in the answer, not providing me the information and attempting to correct me!Me and my wife went by train, that's what happened. I hope that OxfordTube teach the driver a proper way to talk with potential customers.

by S TAJ - written on 12/06/10
Rating:
Disappointing for the following reasons: I was cheated (in my opinion) of £8 by an extremely rude driver: Informed by the driver of the Oxford tube that an open return journey would cost £20. Having a long queue behind me, I apologised to the driver as I could not find my other £10 note (I took an additional 1 min to check my wallet which I already held in my hand) and the irritated driver told me that a single was £14. I got the message - paid up and found a seat, worried I had lost my note. Within 5 min I had located the missing note - safely tucked behind my oyster card and waited patiently for the next stop. I approached the driver to let him know that I had found .. Read the complete review

by - written on 09/01/10 (Useful, 295 readings)
Rating:
The oxford tube is the most flexible ways of getting from oxford to london and its one of the best value services. I've never waited more than 15 minutes for one to come in either direction which makes it better than some local london bus routes. And if that all wasn't enough, it also runs 24 hours (though obviously much less frequently at 2am). Unlike many other coach services on the same route, the Oxford Tube doesn't require you to book a specific coach time. That means you can show up at one of their stops at any time and get a coach without worrying about being late which is great if you'd prefer flexible travel times. You can buy a single ticket or one ... Read the complete review

by - written on 11/11/09 (Very useful, 304 readings)
Rating:
I most recently used the Oxford Tube to get to Oxford from London for dinner with some friends from uni - I was able to get out of work relatively early, and had more than three hours to make my way to the city, so I didn't have to make the familiar panicked rush to Paddington to catch my train. Furthermore, I was returning to London immediately after my dinner - I knew the coach wouldn't be battling rush hour traffic as I returned to the Big Smoke, and as the service runs throughout the night, I'd be able to relax at dinner, not worrying about the last train. For these two key reasons, I chose to take the Tube over the train. I only waited about 15 minutes at ... Read the complete review

by - written on 14/09/09 (Very useful, 290 readings)
Rating:
The Oxford Tube is a 24 hour bus service between Oxford & London, provided by the Stagecoach bus company. Coaches run as frequently as every 10 minutes during peak times. To call this a bus service is probably a little unfair as it is a fairly comfortable coach with a toilet on board. The service is popular with daily commuters travelling to London & as a added bonus you can now benefit from wifi on board allowing you to catch up on work during your journey. I normally use this service when going on nights out to London at the weekend. What makes this ideal is it runs all the way through the night making it easy to get back at whatever hour. ... Read the complete review
