I have been using South Eastern Trains for the past two and a half years, commuting to London on the Dover/Ramsgate line. During the Spring and Summer months, trains tend to arrive on time. Arriving into the London terminals at the advertised arrival time does tend to be a bit of a lottery though - the age old problem of congestion at London Bridge - I suspect that a train has turned up on time when this happens and throws the whole timetable out of kilter... Generally I've found the South Eastern workers to be quite friendly and helpful in Kent, however, once you venture into London or if there happens to be a problem then they disappear from sight in a ...  Read the complete review

Been commuting to London for about 6 months now from Maidstone to the City of London. There is only one direct train from Maidstone to the City per day and the return service in the evening and its not even run by Southeastern! they have to get First Capital to run it for them, but Southeastern still get my fare and are still in charge of the service but tend to cancel it when ever there's a issue. Southeasterns own trains are very dirty and poorly cleaned, they would probably argue its difficult to keep a commuter train clean but somehow First Capital manage it! Delays are frequent and information from train/station staff is often out of date and slow coming. Ticket ...  Read the complete review

I have endured this poor service for the first 20 years of my life! As a teenager I lived around the Tonbridge/Tunbridge Wells area and unable to drive I was completely reliant on Southeastern. They are so bad! I was regularly late for school/work through no fault of my own but because they're trains are simply so unreliable and constantly late. The part of the line between Tonbridge and Tunbridge Wells is closed as soon as 2cm of snow hits the ground! They are also very expensive and have repeatedly raised fares far above the rate of inflation. When I moved to London a couple of years ago I thought I would finally be free of Southeastern ...but no. I live in ...  Read the complete review

I never really used trains very often until I met my wonderful boyfriend online in October 08. He was perfect for me in so many ways - gorgeous, intelligent, kind, funny - the one minor fly in the ointment being that he lived in Eastbourne, some 160 miles from my home in Nottingham. Pretty soon, we found ourselves travelling back and forth on a regular basis- he always by train, myself by a combination of coach and train due to being a bit scared of the tube! Generally, I find myself hopping on a South Eastern train from London Victoria, heading for Ore , with me hopping off at Eastbourne . Return journeys have gone various routes, one directly from ...  Read the complete review

I am a student, and so not a commuter, but I do use South Eastern trains to reach London and my friends who live in neighbouring towns. The service from Sevenoaks I've found is generally reliable, though there are as ever, problems with delays. Trains themselves: The new trains are much nicer than the old ones, much cleaner and generally made up better. However, they can be very cold in the mornings and during the winter, and there is a problem with cleanliness. There are always hundreds of old newspapers and people's rubbish left around. Another issue is seating: there is a lot of space taken up by first class seating, which is hardly ever needed! ...  Read the complete review