Newest Review: ... towards the passengers and no information is given, nevermind an apology for the late running of the service. I would avoid using... more
awful service and too expensive
South Eastern Trains
Author Name: Danny
South Eastern Trains
Disadvantages: late, grubby seats, toilets stink, rude staff
Why do I bother? might as well get a coach if I want to go to London seeing as its probably cheaper. The trains are grubby, loos always seem to be conveniently out of order when I need to go (maybe just bad luck) they are never on time either! I was waiting for about an hour just to go from Ramsgate to Birchington and in the end ditched it and rung someone to give me a lift home. I honestly don't know how they are allowed to keep the franchise! what do we pay our taxes for? for rubbish like this!. My friend recently got a fine because the guards at the station didnt believe that she couldnt get a ticket, the machine she tried to use was vandalised and the ticket office was shut. She got on anyway and was going to pay but there was no ticket man... or so she thought! when she got off he was in the carriage just before hers and when she told the guard at the station this he still said she had to pay the fine even though he could clearly see that the ticket man was on the carriage before her as he leaned out the doors, complete jobsworths!! she paid up there and then but what could have been a simple hand over of a few quid turned into a £20 fine for nothing! everyone it seems is rude and doesnt want to help you.
I use the train quite frequent now and its not been too bad but I just dont agree with the prices and how much of a pain it is to get home of a night from places like Dumpton and Ramsgate, just seems that everything goes mental leaving you stranded for ages and if you only have money for your train ticket and nothing else your pretty much screwed!. South Eastern needs to buck up its ideas! no wonder people fair dodge all the time! no one really thinks highly of the service and thats down to South Eastern not improving it.
Summary: learn to drive, its probably cheaper!