Taxis in London Reviews
Newest Review: ... They will just give a ring to the cabs as you would have done if you hadn't booked before. There is no guarantee there will be a car waiting for you: they will just try and locate cabs in your area. If you're in very central London you are likely to get one. If not, don't dream, instead of your car you will get called with a miserable apology at best. I think there would be a way to file a collective complaint for all travelllers abused by dial-a-cab:we should group and sue them for lying and pretending having a booking service while there isn't any. You can miss flights or important meetings because of this poor, very poor company. Use ... more
Customer Taxis in London Reviews (9)
by Uzair - written on 11/05/12, updated on 11/05/12
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I booked a cab through Dial-A-Cab the night before at 11pm for the 8.45 in the morning as I had to get to a very important exam and exactly at 08.45, I receive a call that there are no cabs in the area, which meant I had to waste an extra 20 minutes in trying to find one and so got late for my exam. This company should SHUT DOWN! whats the point of booking
by Arnaud Joubert - written on 03/10/10
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Dial a cab: never use this company to book cabs in advance! Their website and booking service is a big fake: there is no booking at all at dial-a-cab. They will just give a ring to the cabs as you would have done if you hadn't booked before. There is no guarantee there will be a car waiting for you: they will just try and locate cabs in your area. If you're in very central London you are likely to get one. If not, don't dream, instead of your car you will get called with a miserable apology at best. I think there would be a way to file a collective complaint for all travelllers abused by dial-a-cab:we should group and sue them for lying and pretending having a ... Read the complete review
by Clive - written on 06/09/10
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I booked dial a cab online to pick us up at 4.30am and received confirmation of booking. Cab did not turn up. Complained and received no acknowledgment, apology etc! Do not recommend themn.
by ralph Hockley - written on 26/04/10
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My partner started labour on our first child and we called a cab. The trip should have been short: highbury and islington to UCH. As I'm a cyclist I could recognise that the driver wend through numerous side-streets in the wrong direction. Eventually we arrived at the hospital after a 20 minute journey (it should be 10) and a £17 fare. Subsequent fares on the same route (using radio cabs) cost £9. On the plus side the oh-so pleasant driver wished us good luck when we arrived. How nice of him.
by - written on 26/05/06 (Somewhat useful, 3995 readings)
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I booked a cab to go from my house in Acton, West London to the Bloomsbury Theatre in central London at the end of April. I had heard Dial A Cab were quite a good company, I had attempted to use them once before for a cash booking going from Kings Cross station to my home but was told that they did not pick up from public places... fair enough, I managed to get a cab that was from Dial A Cab outside the station anyway... Now back to my planned journey to the Bloomsbury Theatre. I had booked the cab to pick me up on the Sunday afternoon the Wednesday before - a full FOUR DAYS before I was due to travel... around five minutes or so before the cab ... Read the complete review
