Terravision

My experience of Terravision (July 2009) was awful; they took my booking (and my money) and completely failed to provide the service I had paid for. I rang several times and was told that the bus was on its way and then when the bus was more than 20 minutes late I was told that it wasn't coming and I had better go to Liverpool Street Station and get the train instead! I had no idea where the station was as I don't live in London and had a incredibly stressful journey finally arriving at the airport very late and only getting to the gate 5 minutes before it closed (having had to run all the way way through Stansted airport). Not to mention having to pay £19 for a ticket ...  Read the complete review

The Stansted express train from stansted to liverpool st station were having delays because of industrial action on the 7th August 09 so I decided to take the Terravision bus. Well never again. It took us 3 hours to get from stanstead airport to victoria station. That was bad enough but on a warm day the bus only had air conditioning that was on a timer and the bus driver could do nothing to override this. None of the windows on the bus had openings for air. All the passengers were very uncomfortable. The journey was only meant to take about 1 hour. Never again. I will stick with Stanstead express in future as i have never had a problem with them.

I booked Terravision to travel from London (Victoria) to Stansted Airport on Sunday 2nd August 2009. I arrived with my husband and 2 young children at the coach stop 30 mintutes before the scheduled 16.30 departure. There were just a few others waiting at this stage. By 16.30 there were many more waiting and no coach. At about 16.20 a guy in normal clothes with a fluorescent sleeveless jacket with the Terravision logo arrived. He stood chatting to another guy (no uniform) who had been standing there all along. By 16.35 a few people started to ask the "Terravision" guy when the bus was coming. I asked at 16.45 and he said it had been delayed because a ...  Read the complete review

Over the last few years I've travelled on Terravision coaches several times for journeys from Manchester City Centre to Liverpool Airport. The service is inexpensive and frequent and I've had no complaints previously, until I booked a holiday travelling on Christmas Day 2007. I checked on Terravision's website two months prior to my departure date, made a booking to get me to the airport, paid my fare and received emailed confirmation. However, when I arrived at Shudehill station, all of the coaches were parked up. I phoned a mobile number on a leaflet on one of the coaches, only to interrupt a man having his Christmas dinner telling me that no service was ...  Read the complete review

Terravision has been my transfer of choice between Stansted and Liverpool Street Station where I can catch a short tube ride to my hotel in central London. Return fare for this journey is £13 when booked on line or £14 if paid on boarding. During the day bus departures are every half hour and, depending on the time of day journey time can be from under an hour to an hour and half; no stops are made on route. They operate a similar service to Victoria at simalar frequency and cost, though I haven't had call to use this route so my facts may not be correct. You will feel like you have arrived somewhere foreign using Terravision, you will hear so many different ...  Read the complete review