Tudor Rose Gatwick Airport Executive Parking Reviews
Newest Review: ... to you. After recently purchasing a new car, which was cleaned and polished the day before travelling to Gatwick. I was horrified to notice a rather large scratch the the rear bumper on collection which definatly wasn't there when I cleaned it. I informed the collection driver of this damage and took photo's as evidence. After sending this information to Tudor Rose, they responded by being as slippery as an eel in getting out of any liability to my vehicle, with what seemed a very well rehearsed responce (seems to me that they have done this before). Good service as long as you dont sustain any damage, othererwise it will cost you alot mor... more
Customer Tudor Rose Gatwick Airport Executive Parking Reviews (9)
by Juliet - written on 04/05/12
I have used Tudor Rose many times over the years for Valet Parking at Gatwick and they have always been reliable and punctual. My last experience inspired me to write this review - travelling back on a late flight into Gatwick at mindight on a Sunday evening I rung and was told that the car had a flat tyre (which was our fault & due to a slow puncture). The staff however offered to inflate and made sure that it was safe for my onward journey home. (with no fuss and no cost). I found it refreshing to have good service and I am grateful to them for their considerartion.
by whiter - written on 19/01/12
Excellent serviceHad a problem (senoir moment) in finding the pickup pointSeveral of the staff turned out to locate us and managed to find us after about 30 minsThe staff were very helpful and would recommend their excellent service but recommend you remember where you left your car at the departurepoint.WELL DONE
by Yvonne Cavill - written on 22/11/11
I booked with Tudor Rose as they came out cheapest on the comparison sites and the service included the car being at the terminal on return. As we're coming back from holiday just after midnight on Christmas Day, this appeared to be a good deal overall. However, 8 days after booking, I received a poorly written email stating that there would be an extra £10 charge because we returned on Christmas Day. I phoned Tudor Rose and requested a refund, as this extra charge is not advertised on the website or during the booking process. Tudor Rose have refunded most of the cost, but not the credit card fee - even though they've mis-sold this service. Very disappointing experience overall. I've booked with a more reputable parking provider now.
by Pheadrus - written on 01/07/11
Please be aware that If any damage is has been sustained to your vehicle whilst in Tudor Rose's care, they will deny any wrong doing and leave the repair to you. After recently purchasing a new car, which was cleaned and polished the day before travelling to Gatwick. I was horrified to notice a rather large scratch the the rear bumper on collection which definatly wasn't there when I cleaned it. I informed the collection driver of this damage and took photo's as evidence. After sending this information to Tudor Rose, they responded by being as slippery as an eel in getting out of any liability to my vehicle, with what seemed a very well rehearsed responce ... Read the complete review
by Bealfamilyof4 - written on 31/01/11
We used Tudor Rose from 1st Jan - 9th Jan 2011. On arriving at the car park we were greeted by a driver who quickly checked the car and then asked my husband to sign the paperwork. We did not pay for a full inspection as we took our old family car which has plenty of bumps and scrathes anyway. The driver then jumped in the drivers seat and drove us to the airport. We arrived at the airport and the driver made sure we had all our belongings before driving off in our car (if I had not read previous reviews I may have been very aprehensive at this point) ;-) On our arrival home we called the number we were given by Tudor Rose once we had our cases. By the ... Read the complete review