by Juliet - written on 04/05/12
I have used Tudor Rose many times over the years for Valet Parking at Gatwick and they have always been reliable and punctual. My last experience inspired me to write this review - travelling back on a late flight into Gatwick at mindight on a Sunday evening I rung and was told that the car had a flat tyre (which was our fault & due to a slow puncture). The staff however offered to inflate and made sure that it was safe for my onward journey home. (with no fuss and no cost). I found it refreshing to have good service and I am grateful to them for their considerartion.
by whiter - written on 19/01/12
Excellent serviceHad a problem (senoir moment) in finding the pickup pointSeveral of the staff turned out to locate us and managed to find us after about 30 minsThe staff were very helpful and would recommend their excellent service but recommend you remember where you left your car at the departurepoint.WELL DONE
by Yvonne Cavill - written on 22/11/11
I booked with Tudor Rose as they came out cheapest on the comparison sites and the service included the car being at the terminal on return. As we're coming back from holiday just after midnight on Christmas Day, this appeared to be a good deal overall. However, 8 days after booking, I received a poorly written email stating that there would be an extra £10 charge because we returned on Christmas Day. I phoned Tudor Rose and requested a refund, as this extra charge is not advertised on the website or during the booking process. Tudor Rose have refunded most of the cost, but not the credit card fee - even though they've mis-sold this service. Very disappointing experience overall. I've booked with a more reputable parking provider now.
by Pheadrus - written on 01/07/11
Please be aware that If any damage is has been sustained to your vehicle whilst in Tudor Rose's care, they will deny any wrong doing and leave the repair to you. After recently purchasing a new car, which was cleaned and polished the day before travelling to Gatwick. I was horrified to notice a rather large scratch the the ... Read the complete review
by Bealfamilyof4 - written on 31/01/11
We used Tudor Rose from 1st Jan - 9th Jan 2011. On arriving at the car park we were greeted by a driver who quickly checked the car and then asked my husband to sign the paperwork. We did not pay for a full inspection as we took our old family car which has plenty of bumps and scrathes anyway. The driver then jumped in the ... Read the complete review
by Rayman - written on 19/11/10
Our initial airport drop off time of 07.30 became 08.15 due to traffic delays, we kept Tudor Rose informed and they were fine about it and just told us to call when we were 10 mins from the terminal. Within one minute of our arrival their driver appeared, he was cheerful and courteous, he confirmed the cars mileage and asked if we had ... Read the complete review
by Foulis - written on 24/04/09
We have used Tudor Rose for about 10 years now and recently used the meet and greet service which works very well. This time, however, when I got home we discovered that the rear bumper had been damaged and immediately contacted the company sending photographs identifying the damage. My car is parked in such a way that the rear bumper is the first thing that you see each day as you leave the house and on the morning of departure we were in and out the house loading up the car and there is no way any rear damage would not have been spotted. Tudor Rose have not accepted any responsibility despite more photographs and e-mails and instead suggested that next time we should pay to have the car inspected. Why should you pay - I expect them to take care so there will be no next time.
by - written on 10/01/07 (Very useful, 1606 readings)
For me, the most stressful part of any overseas holiday is the departure day. Last minute checking of luggage and tickets is generally followed by a stressed drive to the airport, either leaving far too early and not hitting any traffic or far too late and getting stuck half a mile from home. Then there is the question of where to park ... Read the complete review
by - written on 08/08/04, updated on 17/02/06 (Very useful, 2901 readings)
Living in the South as we do, when we go on holiday we will fly from one of London's airports and 9 times out 10 that will be from Gatwick. Although we could get there by public transport, the sheer quantity of luggage we often take with us make this an impractical option, especially when we go skiing. The only real possibility is to ... Read the complete review