UNO Bus Company Reviews
Description:The university bus for everyone in and around Hertfordshire!
Newest Review: ... of the journey. There is no such ticket as a "student return", only student singles and student day tickets. - The company does not provide a float, therefore any change given to a passenger is either from previous ticket sales or comes out of the driver's own pocket. The onus is on the passenger to have the correct fare. It is possible to have 20 passengers on board, none of ... more
Customer UNO Bus Company Reviews (10)
by Dilbina - written on 29/10/13
What a horrible unorganised service uno bus 655 has. Every morning comes late 10-15 mins once or twice of week there is no bus and we need to take 8.20 ones. I am late to work! I pay for that service but I don't get it back any things.At 5:15bus didn't turn up on 28-29 October. Next one is at 5:40 but we took it 5:57.I'm wondering what will be happen tomorrow? Is there no any UNO bus responsible person or managment to manage the running of bus? Is that a difficult job for them? If its they should quite! Or make your business to make sure your busses are running regularly! There's older people are waiting, students, people who work.Please recpect US!
by John - written on 07/07/13
I make the following points: - A day ticket is different from a return, therefore, they will be priced differently. A day ticket is unlimited travel within appropriate zones. A return ticket is a journey to and from a destination with no breaks on either leg of the journey. There is no such ticket as a "student return", only student singles and student day tickets. - The company does not provide a float, therefore any change given to a passenger is either from previous ticket sales or comes out of the driver's own pocket. The onus is on the passenger to have the correct fare. It is possible to have 20 passengers on board, none of whom ... Read the complete review
by simon - written on 26/02/13
Late for work by two hours again today, this is the 7th time in the last month and a half- all solely due to the poor running of this service. Simply unbelievable. With a few exceptions the drivers are generally rude and dismissive, I have lost count of the amount of times ive phoned the advice line to inquire about the late running of a service. only to clearly have the phone picked up at the other end and put down with no answer. I have never written in to a review site before- but after 5 months of constant frustration with this AWFUL bus service i felt i just had to vent my frustration somewhere even if it makes no difference- which judging by the attitude of this cowboy company it clearly wont. arrrrrrrrr............
by Darren - written on 19/11/12
I finished work at 4:30pm today and had to wait two hours because three buses drove right past me while I had my hand held out!!!What should've been a thirty minute journey, turned into a three hour journey home.It took one and a half hours just to get to Hatfield station from London Colney!!It was the same when I went for an interview in St Albans, because the bus was an hour and a half late. There was no explanation from the driver, or an apology....The biggest insult is that I have no choice but to use this awful service!If you can, WALK!!
by 2nd Year UH Student - written on 23/10/12
I'm currently a 2nd year student of the University of Hertfordshire traveling from Barnet The Spires Shopping Centre on the 614 bus. I recently started taking this route from my North London home. I previously used the Enfield route, 610 bus. A friend recommended I use the 614 because it was less of a commute. I continued to pay the £4 charge for "Student Day Pass" like I did for the 610 bus route. That all changed one day when I forgot my student ID (which must be shown to the driver to get the student discount pass). So instead of asking for the 'student day pass' I asked for a 'return to the forum' (my Uni destination). I was amazed to find out ... Read the complete review