by simon - written on 26/02/13
Late for work by two hours again today, this is the 7th time in the last month and a half- all solely due to the poor running of this service. Simply unbelievable. With a few exceptions the drivers are generally rude and dismissive, I have lost count of the amount of times ive phoned the advice line to inquire about the late running of a service. only to clearly have the phone picked up at the other end and put down with no answer. I have never written in to a review site before- but after 5 months of constant frustration with this AWFUL bus service i felt i just had to vent my frustration somewhere even if it makes no difference- which judging by the attitude of this cowboy company it clearly wont. arrrrrrrrr............
by Darren - written on 19/11/12
I finished work at 4:30pm today and had to wait two hours because three buses drove right past me while I had my hand held out!!!What should've been a thirty minute journey, turned into a three hour journey home.It took one and a half hours just to get to Hatfield station from London Colney!!It was the same when I went for an interview in St Albans, because the bus was an hour and a half late. There was no explanation from the driver, or an apology....The biggest insult is that I have no choice but to use this awful service!If you can, WALK!!
by 2nd Year UH Student - written on 23/10/12
I'm currently a 2nd year student of the University of Hertfordshire traveling from Barnet The Spires Shopping Centre on the 614 bus. I recently started taking this route from my North London home. I previously used the Enfield route, 610 bus. A friend recommended I use the 614 because it was less of a commute. I continued to ... Read the complete review
by Ashley - written on 09/06/11
just had a really poor service from uno today. i ask for 2 singles from harpenden to luton. £4.40, not too bad. i give the driver a £10 and he tells me he has no change. i may have accepted this if i had given a £20. The problem is that this stop was more than half way through the route (636) and there were about 20 people on board, so ... Read the complete review
by gemma - written on 08/11/10
i often find the bus drivers very rude. this morning i put my hand out to get on the bus and because i was about a foot out of the bus stop, the female driver thought she needed to be extremely rude to me " You do realise you are supposed to be at the bus stop BEFORE the bus gets there" i told her that there was no need to be that rude to me, she then went on to say that she was already running late, most bus drivers wouldn't have stopped for me and she didn't have to stop for me. when she said that i said i wish she hadn't and she opened the door and told me to get off. i told her no. and stood my ground until she took my fare, all the while she was giving me horrible looks. unbelievable.
by Lisa - written on 10/09/10
Yet again Uno buses (655) have decided to just drive past Vespa Avenue St Albans, leaving the Marlborough School children to wait an hour for the next bus, trying to telephone Uno buses results in no one answering the phone & never a reply to emails. Is there anyone to complain to?does Uno buses answer to anyone?
by NTG - written on 24/08/10
Uno's service is variable at best. When it is not term time buses run less frequently but usually no later than 10 minutes. When it is term time however, expect buses to run up to 45 minutes late. In the morning when buses come straight from the depot to your stop I'd advice getting there early as the driver like to leave up ... Read the complete review
by - written on 16/02/08, updated on 16/02/08 (Very useful, 2347 readings)
According to Transport for London, where I live, I am still in Zone 6 for trains (and underground if they had built that far out) and also within the boundaries of TfL when it comes to busses. Living on the far edge of this zone also means that there is not much by way of bus lines serving the town but there are still two lines that get ... Read the complete review