Airtours

Airtours: EXTRA LEG ROOM (409 words)
by alan d arrowsmith - written on 24/04/07
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if your booking extra legroom on a 330 going to las vegas or anywhere where they use a 330 check which seats they give you my wife and i paid £70 to come back from vegas at 5.30 pm (2 hours delay) and with the 8hours for the clock to go forward we booked the leg room to get some sleep. guess what we had none they gave us seats 9g & 9h we had plenty of leg room but the width was smaller we reckon about 18 ins i am 36 waist and i was touching the sides and it was tight but this is the best bit i am 52" chest so the seats are for people with 36" chest so you can guess where the other 4 1/2 of each side of my chest went over each side of the other seats,but the ...  Read the complete review

Airtours - not the case (171 words)
by - written on 21/09/04 (Somewhat useful, 135 readings)
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I am writing this review as I have had an unpleasant experience with the holiday company Airtours as I had a holiday booked with them and found out 18 days before travel that the flight was CANCELLED and was offered an alternative airport. As I am from Newcastle the airport is close-by where as Manchester Airport is not even close, but was offered £30 compensation to change to Manchester as this would cost more that the compensation offered. As I was part of a group of travellers on this holiday somebody in the group is taking a 4 month old baby so the distance to travel to manchester would be a lot to Manchester. The group have sent emails to Airtours and ...  Read the complete review

Airtours: Wedding (345 words)
by - written on 04/01/04 (Somewhat useful, 444 readings)
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They organised our wedding for us in Austria. The wedding was held in Zell am See, our hotel was the Heitzmann. It was absolutely flawless in the planning and organisation. Everything was brilliant. From the beginning, all the required paperwork - eg birth certificates, certifcate from the local (UK) registrar (saying we were free to marry), sworn statement before the solicitor, passport information was outlined with clarity. Airtours were very particular about having the documentation well in advance to ensure no hiccoughs. We asked for the wedding for 1st June which couldn't be guaranteed as it depended on how many other weddings had already been ...  Read the complete review

If you tolerate this, then your holiday could be next!  (2609 words)
by - written on 02/12/03 (Very useful, 373 readings)
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I am writing to inform you not only of the wrongly described destination that we were given on our holiday to Tenerife, but also of the somewhat manipulative and downright rude attitude of the representative (known as Simon) who we had the displeasure to have to arrange a transfer with from our hotel (loosely described), Florida Plaza, Puerto Cruz to the Oro Negro, in Playa Las Americas. When booking the Holiday I distinctly asked for a holiday resort on the south of the Island (Tenerife). I made it perfectly clear when booking the holiday, through yourselves that I would only be interested in being placed in either Los Christianos, Playa Las Americas or at a ...  Read the complete review

Airtours: NEVER AGAIN (333 words)
by - written on 08/02/03 (Useful, 196 readings)
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We booked a weeks SC at a 3* resort La Planada in Costa Derada, Spain during half term last September. The accommodation and resort was fine however.... When we booked we were told we were entitled to free tickets to a theme park and we should collect them from our rep in resort ? When we asked about the tickets we were told we were wrong ? yet in the next hotel he gave out free tickets? We were left to our own devices at the airport (1 Rep 8 coaches) when I asked what coach we were on the rep replied ?I?m too busy? and walked away? When we finally got to our hotel we had to pay £50 deposit which was refunded at the end but no one had said ...  Read the complete review