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Burnham on Sea Holiday Village

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    5 Reviews
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    • More +
      16.04.2011 12:07
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      I recommend this holiday park for everyone/ ideal also as a base for travelling around Somerset.

      I am a frequent visitor to Burnham-On-Sea as I have family members that live there. My mum only has a small bungalow and I wanted to stay down there for a few days with my partner. My mum only lives 5 minutes from this holiday park so i thought it would be an ideal place for us to stay. I first stayed at the park last October and got what i thought was a good deal through an offer in The Daily Mail. Total cost turned out to be approximately £160 for 3 nights. On that occasion (last october) we stayed in a 2 bedroom, 10ft wide caravan (known as superior). We were actually pleased with the caravan; it suited our needs and was comfortable and clean. In saying that in the superior caravan you only get heating in the living area and it was pretty cold in October! Luckily my mum lent us a fan heater (electricity / heating costs were inclusive) so we used that in the bedroom. One thing to mention, a few days before we were due to go on holiday i received a phone call from someone at the park asking me if i wanted to upgrade to a better caravan which would have cost me and extra £50. I declined the offer.

      We enjoyed our stay and had no complaints. I had plans to visit my family again and the holiday park is an ideal location for me. This time (just a few weeks ago); i decided to take a look at the Haven website. This was mainly because i received a postcard from Haven which was detailing some great offers with reduced prices for spring. I discovered that we could book up a deluxe caravan for four nights, with no extra costs for about £120; The cost of the holiday was reduced by about £100. Deluxe caravans are one above superior. This was a far better offer than the so called good value holiday i had previously booked up (you see in the previous booking, you had to pay extras for service charge/entertainment passes). Again, a few days before we were due to leave i got a call asking me if i wanted to upgrade the accommodation. This would have costed me an extra £30. Again, i declined this offer. Still, i thought i had a great deal, working out at only about £30 per night, with much more room than you would get in an average value hotel. I also thought this would be a good time of year to go (just before Easter holidays) and i expected the park would be fairly quiet.

      On the day of our arrival (a Monday) unfortunately the weather was a bit grim, grey and a bit rainy; but it didn't matter, we were away from London which isn't a bad thing! Booking in was very speedy. Its important to mention that on both occasions i have been to this park, all of the staff have been pleasant, courteous and very helpful. We were expecting to be put in a 2 bedroom deluxe caravan/holiday home. We were told we would be staying at Lakeview. I didn't even think about the name at the time! As we weren't driving we had to walk a fair bit to find our caravan; we walked past our previous one (fishponds). I did actually discover later that we could have asked someone who worked there to drive us down to our location in a golf buggy. When we arrived at our caravan; i was amazed at both the location we had been given and the fantastic quality of the caravan!! To my shock, we had 3 bedrooms, a lovely kitchen, an en-suite toilet with sink and a separate bathroom/toilet with a huge shower! On top of that we also had a large verander with table/chairs. Our home was also facing the beautiful lake!! We even had our own parking space! (not that it mattered to us as we weren't driving!) but what a great extra. The park itself was reasonably quiet; it seemed as though quite a few people had been put around the lake/s; so i didn't know whether or not we had been given a free upgrade; but i wasn't going to complain about that! I tried to work out which holiday home we were in. After looking back at the Haven website, i came to the conclusion that we had probably been put in a platinum caravan. We also got free towels, beds ready made up;heating in the main bedroom (with small sort of fan heaters in built in the 2 other bedrooms). The seating in the living area was very large, a U shaped sitting area which was lovely;more than enough room for just the two of us. We also had a large flat screen TV with built in dvd player. I even invited my mum over to take a look at our 'new pad' lol! The next few days we had lovely weather, just right. We were sitting on the verander on our last day, relaxing in the warm sun, taking in the views and watching the ducks, wishing we didn't have to go back to London!!

      There is something i must point out (but don't let it put you off re you may get special offers); about the usual cost of a caravan like this one. I was totally shocked to discover that for a weeks rental of this standard of caravan you could pay over £1000 in peak periods!! There is no way on earth i could afford to pay that and unless i was very, very rich, i wouldn't actually pay that amount for a holiday in the UK due to our generally abysmal weather. However, Haven do frequently have special offers (even in summer months) though it is actually pretty expensive to stay here in summer.Its annoying as i believe prices should actually be cheaper during summer. With these days of cutbacks etc, families simply can't afford to pay high prices. However, currently there are special offers available, particularly right now; so i would recommend you take a look at their website http://www.haven.com/ ; They have got some savings on their summer bookings too, so you may get a basic type caravan for around £400 a week. Now that i have tasted the luxury caravan, i don't want basic any-more! but we can't always have what we want and there was nothing wrong with our first caravan; it was fine for just us two.

      The site itself is spotlessly clean, very relaxing feel to the area; there were always people mowing the grass, general cleaning and upkeep/maintenance. Top marks for that.

      I must point out that on this occasion we did not actually use the facilities on the park (other than the shop) so i cannot comment on everything; but below are some details

      Site amenities/information;

      Shop; Super shop with most things that you would need foodwise/plenty of souvenirs/nick knacks for kids; reasonably priced. Staff in the shop very helpful. If you come by car, just up the road on Pier Street is a Morrisons (3 minute drive, or 20 minute walk)
      Tandem bike hire
      Basket ball courts (The basket ball courts and archery area looked really good)
      Tennis Courts
      Archery
      Kids clubs (ages 0-4, 5-8 and 9-12) *There are no child minding facilities
      Heated indoor and outdoor pools
      Arcade
      Mash nd barrel pub/cafe/lounge (this looked clean though we didn't actually eat there but reasonable prices)
      Papa Johns pizza
      Launderette
      Bingo
      Evening entertainment in the cabaret club
      Daytime activities/entertainment for kids and family
      Play area for children

      Be aware that during off peak seasons entertainment may be limited (I recommend checking up with the park prior to booking)

      The surrounding area and beyond;

      Burnham-On -Sea is a small sea side resort; the town has a high street with some decent shops, plenty of places to eat/souvenir shops. You won't find your usual stores here though (apart from Morrsions, Boots, Peacocks), possibly a few others. High street banks are also in the town. You will need to go into Weston if you want bigger well known stores/shopping. There are a few arcades in Burnham; Sunspot is the best one in my view. The beach is pleasant and sandy! Be careful on the beach though and when the red flags are flying never go beyond them, as there are muddy parts; people have been known to get stuck in the mud and not survived, around the surrounding areas.

      If you are fit and don't mind walking up hills try a walk up Brent Knoll; its lovely up there but watch out for the cows!

      Brean sands/leisure park; The 112 bus will take you here.

      Weston-super-mare; plenty of shops, arcades, a lovely new pier; well worth going to (the previous was mostly destroyed in a fire); the Weston wheel (their version of the London Eye). It looks quite good actually.The playhouse theatre and much more including a decent beach.

      Further afield there is so much to do and see in Somerset, all within reasonable driving distances; Wookey hole/cheddar gorge/Glastonbury (Clarkes village is here with fantastic outlet shopping) Wells and its cathedral. The film' Hot Fuzz' was partly done here in the main square. Theres also Bristol (35 minutes by car approx). There is absolutely loads to do in and around Bristol (but I'll leave that for another review some time!). Not forgetting the lovely city of Bath with great Georgian buildings/history and Bath Spa. Takes about 50 minutes by car.

      Transport;

      You are probably best off going by car as the transport is very expensive! However, there is a bus (112) that will take you straight into the holiday park; it goes to Weston Supermare; this goes straight into the park from april to October) At other times you can catch it just outside the park. The 21/21a bus also goes to Weston. There are some changes being made to bus services so i recommend taking a look at the First group page for this area; http://www.firstgroup.com/ ; (Bristol, Bath and the West)

      Local overground trains; these run from Bristol to Highbridge & Burnham station and beyond; you can get the 112 bus from directly outside the train station to the holiday camp. These trains also go to Weston super-mare. However, they are not that frequent, usually one an hour (sometimes only every 2 or 3 hours)

      Don't worry if, when you arrive at Highbridge & Burnham station the area isn't very pleasant; its a bit grimy around there but this isn't the holiday area!

      Most of all enjoy your time at Burnham-On Sea holiday village; its a lovely clean park which i recommend to all.

      I am giving it 4 stars rather than 5 due to the sometimes high prices. Remember though, look out for those great deals; (the best ones are at off peak times) you never know, you might be lucky and get an amazing location like i did by the lake!

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      • More +
        14.09.2010 12:09
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        A nice holiday Park but the kids entertainment could be a lot better

        Back in June I decided to book a last minute holiday with Haven, their website was very easy to use and so we booked a holiday in Burnham on Sea for 4 nights which cost £150 and included the entertainment passes and bed linen.

        When we got to the park we had to drive down a long drive and was stopped by security asking if we were checking in, we told them yes and they handed us 2 leaflets one was to upgrade to a 2010 caravan for an extra £20 - £40, the other was a sales leaflet for their caravans.

        Checking in was very easy to do and the staff were very friendly and helpful, we managed to get our keys early 2pm instead of 4pm.

        We headed straight to our caravan which we found very easily as we were given a map, the first thing I noticed when we looked inside the caravan was that the carpet was very stained as was the seating area, but everything else was clean and tidy. The bedrooms were small but then they usually are but the toilet was incredible tiny and an adult could just about fit in the toilet!

        This is a very big holiday park and so depending on where your caravan is you could have quite a walk to the entertainment centre and shop.

        **Play Area**

        The first thing my son wanted to do was to check out the outdoor play area, to get there we had to go through the arcade and past the outdoor swimming pool.
        My son loved the big climbing frame which had a big slide, there was also a big wooden truck that he could climb over and a swing, also near the play area was a tennis court, archery and a football area.


        **Entertainment Daytime**

        My husband decided to take our son to the Wake and Shake he turned up on time but the person in charge turned up 15 minutes late, they all went outside to the sports area to play football only the little ones my sons age could not play as the older kids were hogging the ball!

        **Little Cubs Ages 1 - 4 **

        My little boy went to a club that was for his age group which was held in Mash and Barrel lounge, the 2 members of staff were great with the little ones the kids got to sing, run around, play a musical instrument and play a game but the whole thing only lasted 30 minutes.

        There was not a lot of room for the kids to do their activities but yet again this was a marketing ploy with Haven for the parents to order drinks or lunch in the bar!

        **Entertainment Evening**

        The entertainment centre is upstairs you can either walk up a flight of stairs or use the lift which is very handy if you have got a pushchair. Be warned that to get to the centre you first need to go through the arcade which is quite annoying as of course my son wanted to go on the coin machines!

        There is quite a large seating area with a bar and the kids have got their own little shop which is stocked with soft toys, sweets, wands and cds.
        You have got a choice of buying drinks from the bar or there is a vending machine that sells coca-cola, water or fruit shoots, prices were not too bad for soft drinks.

        Every evening there would be music to start things off which was not really aimed at the kids and then the kids had a chance to buy some pin badges.
        Then one of the characters either Bradley the Bear, Rory, Anxious the elephant, Greedy the Monkey or Dj Ned would come out onto the dance floor to greet the kids and for the kids to have their photos taken with the photographer. The price of the photo's were from £6 but every time we went to have a look at a photo of my son we found them quite blurry.

        Each evening there would be a show which would last for around 30 minutes which we all really enjoyed and then after the show one of the characters would stay on the stage so you could have your photo taken.

        **Spar Shop**

        The shop is mostly filled with gifts and toys, they also sell milk, some frozen food and cereal but it is very expensive.

        **Bradley Bear picnic**

        We decided to let my son go on the picnic which cost £3.50, my son received a lovely wicker picnic box inside was an orange, packet of quavers, a coco pop cereal bar, dairylea breadstick dunkers and orange juice.

        They sat on a veranda which was right next to the caravan sales area, then Bradley the bear came out and told them a story he then went back inside and the children ate their lunch.
        After lunch the kids had an opportunity to buy a bradley the bear toy which was £2 cheaper than the shop.
        Bradley the bear then came back out to have photo's taken with the kids, the picnic lasted about 1 hour.

        **What do I think?**

        One thing that really annoyed me on my holiday was Haven always trying to sell us something! Like for example there would be leaflets on the tables in the evening offering a Free BBQ then you would read the leaflet closely to see that members of the caravan sales team wanted to talk about owning a caravan!

        When my son went on a picnic with Bradley the Bear the picnic was held in the caravan sales area and his picnic box had a balloon tied to it with an ad to buy a caravan!

        We chose Haven for the entertainment which was very disappointing, I was not expecting them to keep my son entertained all day but I have been to other holiday parks where the children's clubs run all morning and not just for 30 minutes.

        Like I have already said the Spar shop is quite expensive so I would suggest shopping in Morrisons which is in the town and is not too far away.

        The lakes at the park are great and we spotted a lot of wildlife, the ducks liked to visit our caravan every morning which my son loved.

        There is no chip shop or take away on the park, there is a Pizza Place which is just way too expensive so we went into Burnham and found a couple of chip shops which were very reasonable priced.

        I think that the holiday park is good to use as a base as there are plenty of places to visit such as Burnham town, beach, then further afield Puxton Park ( I have done a review) and Weston Supermare.

        Would I go back? Maybe but I think I would probably think about going to another holiday park in the Burnham area which has some very good entertainment for the kids, but having said that my son really had a lovely holiday and as long as he is happy so are we!

        http://www.haven.com

        Burnham-on-Sea Holiday Village, Marine Drive, Burnham-on-Sea, Somerset, TA8 1LA

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        • More +
          29.06.2009 23:21
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          Don't expect too much

          Just come back from an 8 night holiday in Burnham (Haven) holiday village.

          We had a good time because we spent most of the time out of the caravan and park. However after having 3 holidays in the past with Haven this one did not live up to our past experiences.

          We paid for a Superior Plus caravan but it definitely was not superior or plus! It smelled, the carpets were stained and dirty (I have 3 children, 1 of whom is just crawling), the curtains in all rooms were moldy, the carpet in the lounge was frayed and had actually come away from the floor, the fridge was broken, the bathroom was moldy, pots and pans were heavily stained and some of the crockery was broken.

          The caravan park itself was nice, the lakes being the best feature. However it is quite a big park and the onsite facilities did not match it. I had a double buggy which I struggled to get round the entertainment complex. The kids entertainment wasn't new and my eldest son remembered watching one of the shows a previous year. The pool changing facilities were dirty and small, definitely not catering for small babies as there were only 2 family changing rooms and only 1 of those had a baby changer. When we did get in the pool we were told to get out after only 30 minutes! The other thing missing is an indoor children's soft play area which they had at the 3 other Haven sites we have been to. Boo!

          The restaurant food was really overpriced and of poor quality. There is a nice pub called the Lighthouse just outside the park which I would recommend. Or Asda is just up the road if you don't mind cooking!

          The beach and the sea (estuary) were horrible at Burnham, Berrow and Brean. Really dirty and smelly. The water only just passes the legal limit for fecal matter, nice. We went to Weston-Super-Mare for a day and the beach was slightly better. Although I think they had brought in a load of the sand for the sand sculpting festival.

          Overall go there for the scenery around Somerset. Cheddar Gorge is lovely. Plus there are loads of places to take kids. Use the park as a base but eat out in pubs or fast food places and cook in the caravan or BBQ.

          One big thing to watch is that you don't get overcharged in the park restaurant and bars as we repeatedly got charged for stuff we didn't have. If you don't notice it all adds up.

          Better parks are in Weymouth and the beach and sea are nice there.

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        • More +
          11.08.2002 23:28
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          • "its sad to leave"

          When i booked the holiday to burnham on sea holiday village i had booked it all for the enjoyment of the 5 children coming with us. I had no idea i was about to have a fantastic holiday aswell as the children. The entertainment was fantastic for all ages, to start the night off the entertainers would come on stage and make sure all the kids came onto the dancefloor to do the many entertaining party dances that i will never forget. Then about 9 pm it would switch to some more adult like entertainment which would be something like "the old moscow circus", "comedians","gameshows", "quizzes" there was loads happening and i can honestly say the staff were very friendly and very helpful and i mean VERY friendly! if you are thinking about booking this holiday go for it you will have a great time whatever your age!

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            29.11.2001 18:06
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            We have been to two holiday parks owned by British Holidays and on both occasions we have had very pleasant holidays. This opinion gives our experience of the Burnham-on-Sea Holiday Village in Somerset. The booking procedure for our holiday was very efficient and on our arrival a member of the staff met us at the gate showing us where to park and answered a few of our initial questions. The check-in process was very well organised and we were soon on our way to our caravan. The caravan was very clean with everything we could want. There were three bedrooms (two twin and one double) and two toilets (one with a shower). We have never stayed in a caravan before with two toilets. All of the usual kitchen equipment was there, including a full cooker/oven, a fridge, kettle, toaster plus there was also a microwave oven. The caravan was very comfortable with plenty of space and a colour television. This whole site seemed much more pleasant than the site we had stayed at in Scotland and in general it seemed more efficient and very well run. The site had a collection of facilities including an indoor and two outdoor swimming pools, a solarium, spa pool, tennis courts, a bowling green, a children’s adventure playground, a bike hire centre, pool, table tennis, a pitch and putt course, coarse fishing lakes and a large screen satellite TV. There are also organised activities with teen activity workshops and the Bradley Bear Kids Club for younger visitors. There are three bars on the site. The Showbar is an enormous room where there is entertainment every night. As with most family club rooms a lot of the entertainment is aimed at the children, including competitions, talent shows, party dances and the early evening performers. Later in the evening there was the resident performers and also shows put on by the site entertainment staff. Some of this was of mixed quality, but overall it wasn’t too bad. The J
            esters Entertinment Room is a children free zone, as no children under 14 are allowed in here after 6.00pm. The Oasis café/bar has the large TV satellite screen and pool table. Also in this bar you can get meals which look very pleasant and are reasonably priced. This bar also overlooks the swimming pool area. These bars are all in the Funworks building which has a large amusement arcade at the front of it. There is also a small supermarket on the site, plus a launderette and a fish and chip shop. The fish and chip shop also sells a variety of other “fast” food including burgers and very pleasant pizzas. There is also a hire shop where a whole selection of items can be hired during your stay. Although there are about 600 caravans on the site it has the appeal of a small site as the caravans are split up into small groups and well landscaped with trees and bushes. There was a feeling of plenty of space around the whole site with the caravans being well spaced apart. There are parking areas close to each caravan and plenty of gardens around the site. There is also a large pond with ducks and swans on it, as well as two large coarse fishing lakes. There is a separate area for touring caravans and tents with its own toilet/shower block. The pedestrian entrance/exit from the site is straight onto the sea front promenade and the enormous beach of Burnham. It is also just a five minute walk from the town centre. All of the staff were very friendly and helpful and they all seemed to make that extra bit of effort to ensure that everybody was happy with their holiday. We were very happy with our stay at Burnham and found it a very well organised, friendly and well laid out site. I would certainly recommend this site to anyone else for family holidays.

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