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Thank goodness for ABTA bonding! -  Comments & Tips Travel Agents
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Thank goodness for ABTA bonding! (Comments & Tips)

janharper

Member Name: janharper

Product:

Comments & Tips

Date: 20/01/01 (129 review reads)
Rating:

Advantages: ABTA bonding is your safeguard

Disadvantages: none

I recently booked a holiday to Cyprus through an internet travel company and the trip started to go wrong at Manchester airport.

At check in I was told that my air ticket was not valid. After an hour of worry I managed to find someone who could help with this. The airline would not accept the ticket as it had the name of the tour operator on it: Sundial Travel. No one would tell me why. After another half hour I was handed a fresh ticket headed: Blue Sky. The airline accepted this.

On arrival at Paphos in Cyprus everyone was told that the hotel we had booked was closed and therefore we would be upgraded to 5 star.(This turned out to be untrue as the hotel was open!)

When we arrived at our new hotel we were told that our tour operator was Falcon Travel. I made some enquiries and discovered that there had been some irregularities with the tour operators and ABTA bonding meant that our holiday still went ahead.

We were supposed to fly home after 8 days from Paphos but we were told that there was no flight for us and that we would have to stay in the hotel until the next night. Eventually we were bused to Larnaca and flown home by Airtours.

This is an excellent example of why you should always make sure that the company you book your holiday with is ABTA bonded. This is your guarantee.

Summary:

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Overall rating: Very useful

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Last comment:
RupertS

- 03/05/01

You should go on to explain what rights ABTA bonding gives you..


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