Going Places

Going Places: Going plaves my fave travel agent (271 words)
by - written on 20/06/09 (Very useful, 41 readings)
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I have been using Going Places for my last 4 holidays and i have always been really impressed with them. We used to spend ages looking at differnt brochures trying to decide where to go and how much it would cost but not any more. What we do now is decide what destination we want to travel to and head to Going Places. They take down all the information like budget, type of holiday, time of year, star rate of hotel, full board/ all inclusive etc and then thats when they get to work and earn their money. We went to Portugal this year in April, when we booked it all the prices were just a bit more than we wanted to pay and we are always very specific about the ...  Read the complete review

Brilliant service. (177 words)
by - written on 12/02/09 (Very useful, 48 readings)
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We have booked a couple of holidays at the Going Places branch in Blackburn and have always found the service to be fantastic. The staff (especially Louise) are friendly and can't do enough for you. They listen to your needs and give you good advice, or if they can't, they find someone who can. Last time we went in we ended up booking two weeks in Goa, on the recommendations of the girl working there (she was so enthusiastic, we couldn't resist!). As it happened we ended up having to change the holiday and they managed to get us a better deal in Cuba, and we didn't have to pay any administration fees, which is fantastic. The shop itself is really well laid out and ...  Read the complete review

Going Places: left out in the cold (209 words)
by - written on 03/09/07 (Somewhat useful, 147 readings)
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we booked a late deal with going places to benidorm staying in the prince park hotel the rooms and food was very good but the patio doors onthe balconyare not myself and my son went on to the balcony which was far to high for me i said to my son close the doors in case any flies get in but as he shut them there was no way of getting back in you could not open from outside i was getting very upset because i was terrifed of the height and we was shouting to people on the bottom to get help know one could hear us we were on the balcony for about 1 hour until someone heard us screaming and shouting the manager or someone came and opened the patio doors and walk back out ...  Read the complete review

Going Places - Don't Always Deliver !!! (382 words)
by Jacqui Whittaker - written on 19/11/06
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I have only used Going Places once and will not use them again - their level of customer service is negligent and borders on deception. 5 months ago the Going Places Wigan branch window advertised $100 on board credit per adult for a Caribbean cruise Oct 07 - My friend and I were drawn the advertisement and spent 3 hours (with two young children in tow) booking her family and my family on this holiday. We were both assured that the $100 per adult on board credit from Going Places would be honoured as well as the $100 on board credit per person that we had been allocated by Princess Cruise Line from our previous Caribbean cruise in Feb 06. The salesgirl confirmed and ...  Read the complete review

Going Places: had always booked with these but never again (370 words)
by - written on 08/01/06 (Useful, 612 readings)
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We booked our family holiday 1 year in advance and were very happy with the service at that time, however 4 months before our holiday we went in to pay off our balance and book car hire. When checking over the holiday details it became apparent that our accomodation type had being wrongly booked and instead of two twin bedrooms and a sofa bed we had being booked one double bedroom, one single room with bunk-beds and a sofa bed. The problem being that we were taking my parents, our daughter & my husband & I are not built for bunk-beds. When we questioned this we were told by one member of staff that we could only have this room on the chosen dates and that this ...  Read the complete review