Gold Crest Holidays Reviews

Gold Crest Holidays Travel Agent

Newest Review: ... waiting for the coach, after two phone calls the coach turned up thirty minutes late, very poor considering we were the first pick up. After many wrong turns and reversing of the coach we picked up some people two hours late. During the weekend we had to close our eyes many times, jamming on brakes far to late, not giving way to vehicles on the right at roundabouts narrowly missing several vehicles. The driver explained to us that he was driving cautious due to the coach being wider than he was used to. We did not need to know this, our confidence in this driver had gone. During the trip to Lille it was obvious that research on parking a... more

Customer Gold Crest Holidays Reviews (9)

gaynor
Express Review on Gold Crest Holidays
by gaynor - written on 12/04/13
Rating:

myself and my best friend took my lil boy (3) for his first trip to disney. from the moment we were picked up the whole experience was amazing. fantastic drivers. great in journey entertainment the lot. were given info as and when needed. luggage allowance great.Disney was amazing as well and rebooking for next year...only downside was the coach driver put films on for the return journey and it was through the night and would rather they hadnt... but other than that amazing

J+Jenks
Goldcrest holidays..not a good experience (296 words)
by J Jenks - written on 07/12/12
Rating:

We spent a long weekend in Folkestone and the Christmas markets. The content of the tour was good, the hotel Grand Burstin Folkestone looked a little tired and worn but overall you get what you pay for. The big downside to this trip was the driver and the journey. We stood around in the early hours of a freezing morning waiting for the coach, after two phone calls the coach turned up thirty minutes late, very poor considering we were the first pick up. After many wrong turns and reversing of the coach we picked up some people two hours late. During the weekend we had to close our eyes many times, jamming on brakes far to late, not giving way to vehicles on the right at ..  Read the complete review

Carole
Gold Crest Holidays: Waste of money and time - avoid at all costs (456 words)
by Carole - written on 24/05/12
Rating:

We travelled to Paris with Gold Crest in April and first we were given the wrong pick up point, then the coach we travelled into to the main coach was freezing cold with only one stop (this on a 186 mile journey). Boarded the main coach to be greeted by two of the most incompetent employees Gold Crest must employ! Driver appeared drunk and slurred his speech so much we could not understand a word. No tea or coffee on board, no entertainment on board and the driver's g/f who was meant to be attending to passengers gave anyone a flea in their ear if they dared to complain about the heat or lack of drinks!! No customer service whatsoever throughout, tour ...  Read the complete review

SAD
GOLD CREST NIGHTMARE (157 words)
by SAD - written on 20/10/10
Rating:

Booked with Go Travel a mini cruise to Brugge. Consequently this trip was taken over by GOLD CREST and what a nightmare it proved to be. On our ticket it clearly states in large print to meet at Rotterdam Terminal which we did only to be told we were sailing to Zeebrugge and our tickets had been cancelled. We should have been there 2 hours sooner, did try to ring Gold Crest to check this out but could not get through. Their reply to this was that they were understaffed! Customer satisfaction is of importance to them, what a load of rubbish. Will never book with them again and to all those wanting a mini cruise from Hull book it yourselves with P & O and save ...  Read the complete review

SC
Gold Crest Holidays: Gold Crest Paris & Disneyland (163 words)
by SC - written on 16/08/10
Rating:

Spent last week on a Gold Crest coach trip to Paris and Disneyland. Went on the 5 day, 4 night holiday. Had a fantastic time. Had an early pick up on the Monday, swapped coaches at the Medway services, crossed the channel via ferry and arrived at the hotel (a kyriad) at approx 9pm. Spent Tuesday in Disneyland, arrived at approx 10am, left at approx 11pm. Spent Wednesday in both disney parks and the Disney Village, arrived at approx 10am, left at approx 10pm. (this was an optional extra visit to disney) Thursday was spent on the optional extra coach tour in Paris & the hour long boat cruise on the river seine, left the hotel at approx 9.30am, ...  Read the complete review