i give it 1 star on the basis that the caravan was lovely and i can't put 0. Unfortunately that's the only good thing i can say. Navigating rows and rows of caravans = pain. To get in the "entertainment bit" you must have passes, i saw security turn away 2 children aged about 8 and 10 for not having a pass, with no other way in and no phone i have no idea how they found their parents. The entertainment part should come with a wealth warning we found a free play area which was rubbish. Having stayed at butlins we were shocked that the fair and sports were astronomically expensive, the teddy machine at butlins which is emptied 3 times a day didn't look ruffled in 3 days. Shop is cheap if you're used to shopping in harrods and we didn't find one toilet that didn't stink. I found a cobweb tonight so big that either spiderman himself or a mutated spider that i never want to meet made. Or perhaps it hadn't been cleaned in a long time. This was in the falcon bar too. The whole place is shabby and awful, entertainment if it can be called that is shockingly bad. The funstars looked bored and didn't interact with the children beyond the stage. May look a cheap holiday on paper but believe me it isn't. Pay more and go to butlins, it will be cheaper in the end. Personally i would suggest you avoid like a plague town but having seen the toilets it yet may be.