Worst holiday ever. (Haven Holidays in general)

Member Name: K&C

Product:	Haven Holidays in general
Date:	17/12/07 (721 review reads)
Rating:

Advantages: none

Disadvantages: don't be fooled by the brochure

Awful, paid for a 'gold caravan' and called to make sure all was ok. Ended up being placed next to a main road with lorries thundering past all night, just what we wanted.

It's not right to woo people in with tranquil views and lovely scenery when, we got was a petrol station and traffic.

Oh and customer service - rubbish. Just about to go to court to get the refund. We were assured on the day would be dealt with and no problems, very sorry etc when we packed up and came home (because they couldn't resite us) say anything to get problems offsite.)

Our first family holiday ruined, thanks Haven, next time I'll just park up next to the M25 !

Summary: paid good money for the pits