Littlesea has 5 stars Hahahaha what a joke! (Haven Holidays in general)

Member Name: neil gummery

Product:	Haven Holidays in general
Date:	31/08/08 (172 review reads)
Rating:

Advantages: happens to be in the beautiful area of weymouth

Disadvantages: overated and overpriced

Haven,littlesea august 2008 what a joke for a 5 star awarded holiday park.When we arrived at our caravan we opened the fridge door and it came clean off and didn't appear to want to go back on,the kichen window when opened would not close.all in the first hour.Havens response was "due to human error somethings can be overlooked" My god! if the fridge was checked/opened before our arrival it would not have gone back on,so this is negligence not an oversight.
Our second and third day was terrific as Haven had sold one of the caravans that they push so hard,and decided to relocate it next to ours and lay a large patio adjacent,this took 2 days and from 9 a.m each morning we had the pleasure of the resemblence of a building site going on outside,workmens vehicles blocking our access to and from the caravan and the noise etc... But not to worry because as Haven says: "This is a working park and sometimes due to new ownership we have to relocate some of our caravans"!.Most nights at around 8-8.30 pm when we wanted to go out for some entertainment we found ourselves outside the new "Mash and Barrell" bar in the cold smoking area (yes with the kids) just so we could say we had been out,due to no seating availibility in either the showbar or the "Mash and Barrell". The indoor pool is great though it holds 90 people,yes honest 90 people and when this is at full capacity operates a 1 out 1 in policy, There must be 1,500 to 2,000 people on this site.I am in the process of complaining through the correct procedure and will not stop until i feel satisfied.The monster that is Haven thinks it can treat people with disdain and when they have the gaul to complain about this joke of a park, patronise you to put it mildly.R.e: The website,doesn't it look great,Yeah,thats what we thought and booked online.Please read all reviews about this park and take no notice of the reviews on the website itself as they obviously hand pick the greatest ,usually 10 out of 10 ratings.Thankyou in anticipation of you reading this review and i wish you a happy holiday.....Somewhere else!!!!

Summary: Havens attitude stinks!!