Haven Holidays in general Reviews

Booked a 'Sun Holidays' deal for the last week in the season. Having upgraded previously at another park chain, the wife insisted we do "standard" given the credit crunch.

Oh my god....what an truly awful experience. NEVER AGAIN.

We arrived....very obvious unusual smell when entering the "modern" and "comfortouble" caravan. The value was obvious when we stepped inside the living area and was greeted by the scent of what could be described as "eau de dogs b*llocks de german shepherd"... not being a dog owner, basically it smelt like it had been the holiday destination of a pack of homeless wolves. The bathroom was tiny, smelly and definately not comfortouble. The bedroom was something else....beds were like sleeping on paper mache, dust everywhere, very strong mould smelll....AWFUL.

Would never book a Haven holiday here again. I would rather stay at home.

I made my first visit ever to a Haven Caravan Park at the end of September this year at the Lakeland Resort so I had mixed feelings about what this holiday experience was going to be like.I did some research before I went there for Friday to Monday and found out that in the Yorkshire and Lincolnshire Region that two familiar names cropped up in ...  Read the complete review

i've got a touring caravan, and i've been 2 haggerston castle and seaton sands. the tourers site at haggerston is really nice, clean toilets shower block all VERY clean. wish i could say the same of seaton sands. the camp site is all grass so when wet its muddy. the toilet/shower blocks were unlocked, 2 toilets cubicals were locked so was only the 1 u could get into. very old fashioned and in need of an upgrade. the club rooms at seaton sands r far 2 small 4 the size of the site 2. a singer was on on the sat nite, think she came from the rejects from the x factor.. need i need 2 say more lol? haggerston FAR better.

me and my family went to haven in burnham-on-sea this year.there was my husband,me my 14 year old daughter and 2 year old daughter plus my step-sister who is also 14 and everybody loved it.on arrival we were given a map of where all the facilities were to and our accomodation which was handy to have. there was so much to do there no-one got ...  Read the complete review

Haven - Thorpe Park. We went on our first Haven holiday two years ago and are planning to go again next year. We arrived to check in at 4pm as the tell you to and got directed to our caravan. Everything was clean, beds made, tv working etc. We went for a walk around after unpacking to get our barrings. Everywhere is sign posted so not ...  Read the complete review

The Worst Holiday Ever! Myself, my wife and my daughter went to Chruch farm near Bognor, where we greeted by BLOOD STAINED matresses, TV's that didnt work, missing mirrors in bathrooms, faulty appliances and filth!. We spent the first 6 hours of our 3 day holiday dealing with electricians, tv repair girls, matress and housekeeping staff. We complained as you can imagine, and was advied that the people were on the site and will phone us to sort everything out.....I am still waiting for the call. The company have appologised and asked us to return....LOL The customer service is a joke, and the place should be SHUT DOWN!!!!

HAVEN LAKELAND -NEAR GRANGE OVER SANDS CUMBRIA Returned yesterday from above haven camp, with my husband and 2 kids, we had gone to meet halfway with my husbands parents as they live in Scotland.Arrived at check in at 2:20pm and was told would be unable to check in until 4:00 , hung around with 2 tired irritated kids for 4:00pm check in to be ...  Read the complete review

We have recently returned from a Haven 4 night break at Devon Cliffs. I am very disapointed. We booked a premier caravan, no welcome pack, beds unmade and my daughter found a SOILED pair of Boxers undr her matress.. YES SOILED, with urine and faeces! My daughter was physically sick and the smell was revolting. All reception said was, write to head office.. great, thanks for that.. The toilets on the complex were also disgusting, often blocked and smelled like dirty swimming pool facillities! I will not be returning to Devon Cliffs in a hurry :(

This summer we took our 3 and 4 year old grandchildren to Haven New Quay in Wales. We needed to change the dates at the last minute which was absolutely no problem at all. When we arrived booking in was easy and we were given a map to our caravan which was really helpful. Also we were told about all the events and facilities available. The ...  Read the complete review

after returning from my much deserved holiday i felt that strongly to let people n o the real deal !!!!! myself partner four children my mum and youngest brother . I feel as we have been robbed as the holiday was a total let down . we arrived at the site after four an half hours of driving to our amazement some other family where in our allocated ...  Read the complete review

went to marton mere for a week at the end of july.it was in a touring caravan,the pitches were ok. security is absolutely rubbish everyone was going on and off the site without being stopped.after 2 days we had my daughters and husbands bike stolen from outside our caravan,and apparently this is happening quite often and the local housing estates ...  Read the complete review

In the last three years we have been on four haven holidays and have enjoyed every one. Each time we try to go to a different resort but basically they are all the same. A free swimming pool, soft play area, outside parks and a couple of places to eat, usually pub, pizza and fish and chip shop. The caravans are really nice and spacious and very ...  Read the complete review

Haven - The Orchards - Clacton With haven you pretty much get what you pay for - your accommodation, entertainment etc all in one place. our van was clean, entertainment was great for the kids, the site was enough the occupy them for 2 weeks. the evening entertainment wasnt fantastic but it was watchable. there was a fish and chip ...  Read the complete review

In April 2009 I visited Weymouth Bay with my parents and grandmother. We have visited various haven parks for years and been satisfied with our holidays, but this time was different: On arrival at the caravan we found we had 3 light bulbs needing replacement, which is understandable if the caravan hasn't been used for a ...  Read the complete review

We booked a 5 night Dinner, Bed and Breakfast Haven holiday to Hafan-y-Mor at the beginning of the year for the first week of May. If memory serves correctly we paid approx £167 as it was a last minute deal with a massive discount found on their website. It was for aComfort Plus appartment accomodation that said would sleep 6 (we are a family of ...  Read the complete review

We have just come back from a week camping at Golden Sands Malethorpe,at a cost of £192.00 for 5 adults and £42 for 2 Jack Russells. We arrived early afternoon, i always find with Haven that as a camper you are sent right to the bottom end of the site, right away from all the attractions, this doesn't bother us as we are able to walk long ...  Read the complete review

Our family have enjoyed a number of Haven holidays on the Vendee in France at Le Bois Masson in St Jean des Monts. I cannot speak highly enough of our experiences there. The holidays were part of the regular Sun coupon promotions. We chose this particular campsite because it was in a region that we had been to before and we had enjoyed ...  Read the complete review

When I was younger I can remember going to Haven quite a lot and we tried a few different sites over the years. Even as an adult I went away with some friends and we went to Haven as it was fairly local, cheap and we were on our first holiday without our parents. Probably should have gone abroad but I didn't have a passport and due to late ...  Read the complete review

Over the last three years, my family and I have visited three Haven Holiday parks (Riviere Sands, Hafan y Mor and Blue Dolphin). We have had generally good holidays, although there were some things we were unhappy with at all the parks we had visited: - Cleaness of the caravans. Every holiday I felt the need to request that the cleaner ...  Read the complete review

Just spent a three night break in Seton Sands park. Four adults and two bairns. Rained, of course, but we had a ball. The kids were totally catered for and didn't want to leave at the end. As adults we enjoyed the trips around the area. Some wonderfully sandy beaches within ten miles. Good restaurants in nearby towns that welcome young children. Caravan was clean and tidy, plenty of kitchen essentials. We only brought towels and clothes with us and we lacked naught else. Only problem I had (the others in our company didn't) was that the music was way tooooo loud at shows.