Newest Review: ... e-tickets and receipt. He kept on telling me e-tickets are on its way and that I have to wait until last night (Monday, 10 Sept. 2012) and until this morning (11 Sept. 2012). Nothing came until he emailed me this morning, saying our booked flights have been AMMENDED! How can that be possible? That is ridiculous!!! A flight, once it has been booked and paid for, is confirmed. Not unless, the PASSENGERS decided to rebook the flight, which obviously we did not! I kept on phoning hoodaki as well as insisting that I wanted to speak to their Manager. Finally I was able to speak to the manager after 3-5 hours of waiting! Manager said, upon che... more
Customer Hoodaki Reviews (11)
by Mr disappointed - written on 15/04/13
After booking a flight with Hoodaki with a stop over and inclusive hotel room the agents insisted we had all necessary documents, on arrival in Shanghai we found that we didn't and on return found that the agent had contacted us 2 days after we left the UK to organize the hotel. Had to then pay for another hotel. Very disappointing.
by wickedstar - written on 11/09/12
I have booked 2 adults and 1 infant last Friday, 7th Sept., and paid the Full amount the same day.(Well the agent took all my card details and agent assured me everything is secured, nothing to worry about) Since everything is all set, I have informed my relatives about the holiday and our plans for Christmas as well as booking me and my husband's annual leave for the busy month of December. I have been in contact with one of the agents, Rodney, and asked him plenty of times to send me our e-tickets and receipt. He kept on telling me e-tickets are on its way and that I have to wait until last night (Monday, 10 Sept. 2012) and until this morning (11 Sept. ... Read the complete review
by Sally Morgan - written on 24/07/12
HiI've never been more motivated to write a bad review. This company has absolulely overpowering strong arm sales tactics. They lured me in with the promise of cheap fares and as soon as they had our deposit then turned. I'm now at a point where I am paying far more than I ever intended and I'm told if I don't then I will lose the deposit they already have. It's really upsetting. I wish I had stayed with my normal travel agent. At least I could trust them. My level of trust with Hoodaki - absolutely zero.
by Zaina - written on 22/04/12
I booked tickets through Hoodaki back in January and I've waited until we've come back before writing a review to make sure everything was okay. I read loads of bad reviews before booking and was a bit put off but the price offered was so much cheaper and they were also registered with ATOL so we decided to use them. First of all i spoke to someone called James on the webchat facility online. I must say it did take ages to be connected but once i was he gave me details of flights available on my requested dates. The price he gave was slightly higher than what came up on the website but only by about £20 and it was still far cheaper than anywhere else. We paid £595 for ... Read the complete review
by john - written on 25/02/11
We've had booked our Flights to Thailand for Christmas and New year Period through Hoodaki.com. Rodney had been very helpfull with all our needs from start to end.We hope to continue booking through Hoodaki in the future for all our travel plans.Once again, Many Thanks..