I booked tickets through Hoodaki back in January and I've waited until we've come back before writing a review to make sure everything was okay. I read loads of bad reviews before booking and was a bit put off but the price offered was so much cheaper and they were also registered with ATOL so we decided to use them. First of all i spoke to someone called James on the webchat facility online. I must say it did take ages to be connected but once i was he gave me details of flights available on my requested dates. The price he gave was slightly higher than what came up on the website but only by about £20 and it was still far cheaper than anywhere else. We paid £595 for our tickets (Went to Pakistan) where as everywhere else was in the region of £700-£1000 with it being half term. After we had the webchat i told him that we would think about the price and he said to contact him by phone the following day to confirm. We did this and after my hubby had confirmed all of the details we booked with him. We received the e-tickets within 48 hours. We didn't travel until the end of March but when we did there were no issues at all. We came back on 18th April and again everything went smoothly. As soon as we booked, I could track our tickets on the Etihad website (This was the airline we used) and James booked in our meal preferences which also showed. The only thing that I would say is that he told us he had requested our seats but this wasn't done. However, this wasn't a problem as the people at each airport did this for us and made sure we were all sat together (4 of us). All in all, 5 out of 5 and would defo use again. No complaints from us :)