Kosmar Reviews

Last year my partner myself and her 14 year old daughter all went on a holiday to Cyprus we asked for quiet resort close to the beach,we arrived at what i can only describe as something out of a war zone. Kozmar had only put us into an 18 to 30s apartment bearing in mind we had a 14 year old with us.That was only the biggining,the room was ...  Read the complete review

Thought it only fair to post our comments. We have booked through Kosmar 3 times and yes we have had our accomodation changed once, but it was a much higher standard .The flights were the main problem some delays but hey this is Britain i would just like to say i would book with them again"in more secure financial times" thanks Kosmar you will be missed

We chose a Kosmar hotel near the beach requesting in writing a high floor.We booked early but months later we were told Kosmar were no longer featuring that hotel and were booked into an alternative. No refund for the cheaper hotel was provided until asked for. The hotel was completely unsuitable - try carrying children up a 1 in 2 slope, I'm not ...  Read the complete review

Kosmar are singularly the worst, most unhelpful, misleading and careless tour operator we have ever had the displeasure to deal with. We booked a holiday in Samos many months ago and were told just a few weeks before departure that the accomodation suddenly was cancelled. We refused their offer of alternative accomodation as ...  Read the complete review

The email I sent to my Kosmar is as below. On behalf of my wife, 10yr old daughter Laura and 7yr old daughter Charlotte, could I just say, "THANK YOU FOR RUINING OUR SUMMER HOLIDAY AT PARGA" We went to Parga with Kosmar in 2003, staying at the Belos apartments, the balcony of which looked onto a 10ft high concrete ...  Read the complete review

I booked a holiday to Greece in January and when I came to pay the balance I noticed the accomodation was no longer on the website. I queried this and was told that all was OK and not all accomodation was on the website all the time. A few weeks later I got a letter, no apology, saying that the studios I had booked were not available and I have ...  Read the complete review

Booked with Kosmar Oct 06 for a specific hotel, informed by them 2 months later that they didn't book enough allocated rooms at the hotel. I was offered an alternative hotel that was not suitable at all. Kosmar then proceeded to refuse to refund my deposit as it state that the can offer an alternative of the same specification or lump it!
My advice don't expect to get the holiday you booked! Read Terms/Conditions

Below is a letter to Kosmar complaining about a holiday we booked with them, they denied our request for compensation but received a letter stating that we had no cause for complaint. This is the worste holiday I have ever been on and I NEVER use Kosmar again, it is my intention to inform as many people as possible of the appauling accomodation ...  Read the complete review

Oh if only i had read all about Kosmar before booking I would not have had an experience where I feel ripped off, badly treated and lied to. having been to Greece 5 times with another company we could not get in with them on a last minute break so had to resort to Kosmar. Paid more in fact than the ebrochure price for one week in Aug, and was ...  Read the complete review

My family and I know what we want from a holiday, we actually have a checklist. Quiet location, but not too far from the airport, close to at least one supermarket and a few tavernas, an on-site pool (keeps the kids occupied) and a balcony (for night-time wine slurping). Oh and it has to be in Greece. We find all we require by booking through ...  Read the complete review

We have travelled all over the Greek islands and the mainland and always with Kosmar.We have always found brochure descriptions to be accurate and our reps to be very knowledgable and helpful.The prices are exceptionally good value and they also offer some of the lesser known areas which,if found in other companies brochures, are much more ...  Read the complete review

All we wanted was a reasonably priced, relaxing holiday to somewhere hot and beautiful, so we went along to our travel agent and picked up a few brochures. Once we had finally decided to settle on going to Kafelonia, we began looking for studios or apartments in our desired destination Skala. However we realised that this could be quite expensive ...  Read the complete review

I would like to register my disappointment with Kosmar Villa Holidays. We booked a week in Skiathos in August for a friend's wedding, flying back on the evening of our own wedding anniversary. I have just been informed that Kosmar have had to completely change the flights and instead of a last morning by the beach, a leisurely lunch and an ...  Read the complete review

travelled to zante summer 2001. cant complain about anything on the holiday. - Advantages: price - Disadvantages: none

My wife and I have just returned from the worst holiday of our lives through Kosmar and after complaining and following up the complaint within 28 days of our return, we have received a standard reply which has totally denied any responsibility for the whole mess. We booked a fortnights self catering holiday in the Greek Island of Zakinthos ...  Read the complete review

Used Kosmar for years - cheap/cheerful packages to loads of Greek locations. Took advantage of early booking discounts - tolerated countless flight and accommodation changes prior to departures. We'd booked more than 12 months ago - my job and the travel to it were becoming intolerable - I was approached with an unmissable offer of better job, ...  Read the complete review

Although I booked my holiday with Lunn Poly at the last minute I did not expect an increase of 30 per cent in price. The agents inform me that the price is fixed by the operator Kosmar and it's take it or leave it. We have taken it and will report if an increase from £309 to £409 for seven nights in Zante is justified. I wonder if ...  Read the complete review

I booked a deal with this company not knowing what to expect. I found them on the internet from a web site with last minute travel package deals. THe price was cheap per person but I knew that as companies often do, there would end up being extras in the price. I was right. THe price jumped quite a bit because there were only two ...  Read the complete review

This compnay specialise in Greek holidays.We've had a very bad experience with this company this year in respect of a complaint we've had going through with their customers service dept in U.K. We've travelled with this company several times and this year we went to Alikanes,Zante. The main thing we've always liked about Kosmar ...  Read the complete review