We used Longwood Holidays to book our holiday to Egypt and Israel in 2008 and had absolutely no problems whatsoever.
We rang them to beat a quote we had already been given from a major tour operator and they did so by £20 per person, making our 2 weeks at the 5 star Renaissance Golden View Beach Resort in Ras Um Sid roughly £540 each if I remember correctly including flights as well.
The web site is alright, although to get a quote is a bit of a pain in the bum with having to go through several screens in order to get a final price for your holiday. We rang them and they were of course most helpful and pleasant to deal with.
They also only deal in departures from Manchester International and London Gatwick airports at the moment which is pretty limited in choice for a lot of people!!
The transfers they provided for the Longwood people were just the job. Upon arrival a very nice Longwood rep held an extremely visible sign up and we bundled into the actually very comfortable mini bus style effort no problems and were given a bottle of cold water which eased the plunge into 45 degrees celsius (and I had never been abroad before!!). Air conditioning meant the journey was comfortable. The rep we had was amazing, he was Egyptian, now I do not remember his name unfortunately!!
The Longwood rep in Sharm el Sheikh was also fabulous, meeting us for an informal chat, able to ask any questions we needed to and of course book excursions, all of which were superbly planned out, and great fun. They made up the bulk of the cost of our holiday but being our first time in the country we felt better getting it all organised within the hotel.
We did a boat trip to Ras Mohammed with optional snorkelling, visited the Blue Hole diving site and the town of Dahab, went go karting through the desert, ate with bedouin desert people and observed the night sky with an astronomer, went to Cairo and Giza, the Egyptian Museum and went the Dead Sea and Jerusalem in Israel, all in a 14 day holiday, needless to see we were absolutely battered.
We were actually in our own minibus with well 2 other people for Cairo which made it very personable and enjoyable and Longwoods excursions were fantastic although you can get them cheaper if you know how.
The company have been fab and we will be travelling with them again!!
Sorry it is only a short review but I cannot remember as much as I'd have liked!!