STA Travel Reviews

I quite regularly use STA travel to book flights, they're not always the cheapest but being under 26 and quite flexible with my dates I find they usually offer a pretty good deal. I recently needed to book a one way flight out of China, this is usually pretty tricky, especially if you have no real proof that you're even entering the country in the ...  Read the complete review

We decided to try out STA as we were planning to go to South East Asia onto Japan and finally Australia, and decided that a specialist travel agent would be the best route. However 7 months after starting the hellish process with STA, we have still yet to receive everything we paid for and when we do it has usually been wrong. It all started well as we sat down with an advisor and went through what we wanted to do and after about 1 -2 hours they have constructed an (expensive and conveluted) route for us. However due to the price we decided to look into flight options and managed to get them for almost half the price STA wanted. Furthermore the tours we booked came through wrong, late, missing information and once we had paid they showed very little interest in helping us. Avoid at all costs!!

As a constant traveller and one big on the backpacking market, I could hardly avoid crossing my paths with this giant company. They have branches all over the world, often situated in student and backpacker areas and they claim to offer the best deals for this type of traveller for flights, holidays, insurance and trips. However, they ...  Read the complete review

STA Travel are a great network of agents offering advice and guidance for travellers all over the world! It was my understand from a branch visit in Oxford that to work as an advisor, the requirement was to have travelled three continents. This in my opinion is a very reassuring factor as I would certainly prefer to hand my money over ...  Read the complete review

I have booked a few flights with STA Travel for one simple reason only: they are often the cheapest! This to me has been the only positive about dealing with them and I will explain why. The website When I first booked flights with them, I wanted a multi flight itinerary. I used a feature on their website that allows you to plan ...  Read the complete review

STA Travel is a Travel company that is specifically geared towards student travel, they have branches all over and have 45 branches in the UK alone. A few months ago I went on holiday to Australia, I had a fantastic time, and although Australia and its inhabitants were mostly responsible for this, I think it's only fair to recognize the ...  Read the complete review

I am currently using sta travel to book my round the world travel. They are specialists in gapyear travel and rtw tickets and activities. They give discounts to students and under 26 year olds. I am today booking the flights and insurance, booking another appointment was easy, the woman Im dealing with hasnt hassled me to book, and ...  Read the complete review

Me and my girlfriend are planning a trip to Thailand in early summer and decided to book with STA travel STA travel specialise in student travel and gapyears as well as people wanting to travel independently. The staff were extremely helpful and helped us to find the best deal with flights and the lady that helped us book our ...  Read the complete review

I booked my first ever trip to Mexico with this Website and company and i thought that it was a really good company. I used a branch in the centre of London. I popped in one day and organised my trip with one of their agents who was very accomadating and did everything he could to find the cheapest flights that he could. Sta also offer ...  Read the complete review

STA travel are a great company to travel with. I went on a 12 month working holiday to Australia and only used them. They were able to process my visa, my travel insurance, my flights and hostels all at once and gave me the best price because I was under 26. They're great for young travellers and students, they have lots of advice ...  Read the complete review

I have booked a couple of different flights through STA Travel and to date i have not been let down. Not only do they fdo cheap student travel biut they also do cheap adult travel too. I booked flight to australia a year in advance through sta travel and i got a brilliant deal from them, and i am so glad i booked in advance ...  Read the complete review

I recently booked my honeymoon flights with STA Travel, i wish i hadn't. During the process of updating itineries they changed flight times and didn't highlight the changes meaning an additonal 6 hours airport stop over - not what you need at the end of a honeymoon. Be warned STA Travel take no responsibility for your flight itineray even when they change it without your request. I would also warn you, as soon as they have your money their approach changes as you will read in many other reviews - be careful the after purchase service is none existant - don't expect any consideration towards your issues.
Lack of attention, no apologies, no customer service - be warned

When deciding I wanted to go on a trip around the world I emailed several companies for flight quotes, based on our ideas at the time. We then went into STA Travel (Leeds, city centre) for a quick quote, hoping they'd give us more information. This was a quick quote and the assistant just said what we could have found out online. I was hoping for ...  Read the complete review

STA Travel Sta Travel offer cheap and discounted student air travel, hotels, round the world trips and in conjunction with different tour operators they sell tours of various countries. This all sounds fantastic, especially if you are a cash strapped but adventure hungry student. However despite the obvious attraction there are a few ...  Read the complete review

The good: Sometimes you can get a good price if you're a student, but it certainly isn't worth the downside. The bad: First of all, they failed to mail me my ticket, so at the last minute they had to issue me an electronic ticket. When I got to the airport, they didn't have my ticket in the system and said I would need to ...  Read the complete review

I've used STA Travel probably around three or four times over the course of the last six years. I first encountered them in 2002 when I was taking an extended trip to New Zealand as a student. Back then, the staff were extremely helpful, friendly and approachable. I must have sat with the nice girl for the best part of two hours as she examined ...  Read the complete review

STA is a good first reference for flight quotes, etc, and I often drop in there to get an indication about flight costs and availablilty, etc when planning a trip. However, I've rarely actually bought anything from STA as I've always been able to find better prices elsewhere, particularly online or from Student Flights (www.studentflights.co.uk). ...  Read the complete review

I booked a return flight from London to Sydney with STA in April 2006. I walked in at 12.30pm and was out within half an hour having been ripped off by about 20% compared to prices that I saw on the same day on the internet. For the next three weeks I received over half a dozen calls from one of the agents literally pleading with me to ...  Read the complete review

I'm not sure how great STA really is. They provide ready packages that are bargain for students as it specifically targets students (round the world deals or Europe trips or day tours). Thus you may want to consider availing some of these packages. But my friend says there is still an age limit coz she has a lawyer friend who is a ...  Read the complete review

I am not a student - not that I don't wish I was. There is so much still to learn and no money to do it. But I can travel. But then I get back to the money problem. In steps my mother, who is in her mid fifties, left school at 17 and lives in the Far East. This woman averages about 40 flights a year (I wish I had her Frequent Flyer card - ...  Read the complete review