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Thomas Cook Nottingham -  Thomas Cook Travel Agents
Thomas Cook 

Newest Review: ... I had to chase up companies to get my money back which took ages. I phoned Thomas Cook about this and made clear I was disgusted and g... more

Thomas Cook Nottingham (Thomas Cook)

Bren801

Member Name: Bren801

Product:

Thomas Cook

Date: 20/05/09 (24 review reads)
Rating:

Advantages: Excellent customer service, knowledge

Disadvantages: None

I recently visited Thomas Cook travel agents whilst in Nottingham shopping. I have been looking for somewhere as a honeymoon destination and had tried out several travel agents on that day prior to this one. Most of the other travel agents just gave me a few brochures and sent me off without giving me the information which i required.

When I went into Thomas Cook I was greeted and I explained what I was looking for. I wanted to know about temperatures, rainfall and prices. The staff were knowledgeable and showed interest. I must have spent in excess of one hour going through all of my choices on the computer and collecting printouts. The service was outstanding and I was most impressed. I was given a courtesy call several days later to help me book my holiday and confirm the details.

All in all I would not hesitate to use Thomas Cook again when booking my holiday or even for general advice.

Summary: An excellent service provided

Last members to rate this review:
(5 members total)

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Overall rating: Useful

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