Thomas Cook Nottingham (Thomas Cook)

Member Name: Bren801

Product:	Thomas Cook
Date:	20/05/09 (24 review reads)
Rating:

Advantages: Excellent customer service, knowledge

Disadvantages: None

I recently visited Thomas Cook travel agents whilst in Nottingham shopping. I have been looking for somewhere as a honeymoon destination and had tried out several travel agents on that day prior to this one. Most of the other travel agents just gave me a few brochures and sent me off without giving me the information which i required.

When I went into Thomas Cook I was greeted and I explained what I was looking for. I wanted to know about temperatures, rainfall and prices. The staff were knowledgeable and showed interest. I must have spent in excess of one hour going through all of my choices on the computer and collecting printouts. The service was outstanding and I was most impressed. I was given a courtesy call several days later to help me book my holiday and confirm the details.

All in all I would not hesitate to use Thomas Cook again when booking my holiday or even for general advice.

Summary: An excellent service provided