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Expected Better From Thomas Cook!
Member Name: webownage
Advantages: Quality Flight, Good Service.
Disadvantages: Delayed, Expensive, little choice, forgetful
I am sad to say that I didn't get service as of what I expected to receive from an airline such as Thomas Cook.
The flight was good, and quick. The only faults were the delay in take off both outbound and inbound which was rather frustrating!
The in-flight entertainment wasn't good at all. The film choice was rubbish, well you had to watch what everyone else did. The earphone which you had to buy for £2.50 were rubbish, I plugged my htc head phones in and nearly blow my ears out because it was so loud as the ones we purchased onboard were rubbish.
The food that we pre-booked was better than expected but very overpriced. Just before the cabin crew started disturbing the food a message came over the PA system saying 'there is not enough meals for everyone on board please only accept a meal if you have paid for one.'
I thought that we would get drinks for free. Guess not, we had to pay for all our drinks, lucky we bought bottles of juice before we boarded.
The price was far too expensive for what we received. Very disappointed in Thomas Cook, first time travelled with them, and never again. Would rather pay less and go with a different company.
Thanks for reading! I hope this has been of interest to you and has helped assist you in your decision.
Summary: Wouldn't recommend to friends because it is too expensive.
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