Thomson Holidays Reviews
Description:Thomson Holidays is part of the Thomson Travel Group, the largest holiday brand in the UK.
Newest Review: ... the coach, still did not meet rep until welcome meeting the following day. Some trips were not running, even though they showed us film slides on the different locations, as we were told most of the entertainment and trips did not start until June, we were not told this when we booked. Absolutely no entertainment in the hotel, the daytime activities were a young girl trying to show us how ... more
... to do archery, but unfortunately the equipment was broken!! We sat in the hotel foyer in the evening with other guests, in pure silence, unless you were lucky enough to meet up with other couples. The hotel was a disaster from start to finish. Eve...moreCustomer Thomson Holidays Reviews (50)
by Martin Storey - written on 25/02/12
Rating:
This company have hijacked the Thomson respected name and have trashed it. There is no number available for customer service, complaints are responded to by way of a 28 day lead time minimum, and the whole company is in arrogant mode with regard to customer service and response to customer concerns? Do not deal with these people you will regret it !!
by - written on 24/09/11
Rating:
Fantastic holiday, food was great,ship was clean and crew were really friendly .Day trips from ship well organised. Only problem I found were people hogging sunbeds and chairs with towels not just for a short time but towels were left on sunbeds and chairs for hours on end needs looking at . Other than that a fantastic holiday.Thomson Travel agents shop were really helpful on any questions we had about the cruise also good a getting any info to me on the internet no problems at all this is the second time I have cruised with Island Cruise and Thomsons will be using again for my next holiday
by D&B - written on 05/07/11
Rating:
Will never use Thomson holidays again. Punitive excess luggage charges (it wasn't made clear at the time of booking that ski boots are apparently supposed to go in the hold), reps that lie and tell you Thomson will refund the charges just to get rid of you and 'customer services' that will continuously fob you off, taking 30 days to send a reply to any request
Dreadful company that we will never use again and I suggest you don't either
by ANONYMOUS - written on 05/06/11
Rating:
Took, what should have been a 60th celebration holiday with Thomson at the beginning of May to Croatia. It was shambles at the aiport on arrival, eventually found the coach, still did not meet rep until welcome meeting the following day. Some trips were not running, even though they showed us film slides on the different locations, as we were told most of the entertainment and trips did not start until June, we were not told this when we booked. Absolutely no entertainment in the hotel, the daytime activities were a young girl trying to show us how to do archery, but unfortunately the equipment was broken!! We sat in the hotel foyer in the evening with other guests, . Read the complete review
by - written on 11/05/11, updated on 15/05/12 (Very useful, 154 readings)
Rating:
To celebrate my birthday I had a holiday in Samana, Dominican Republic during January 2011. The company I used to book my holiday was Thomson Holidays, a well known travel agent in the UK. Brief information about Thomson Holidays: Thomson Holidays was originally named Thomson Tour Operations and founded as part of the Thomson Travel Group in 1965. In 1997 it renamed as the current name. Thomson Holidays, Thomson Ski, Thomson Lakes and Thomson Airways are now subsidiaries of that group, part of TUI Travel PLC. Thomson UK is a UK based travel operator selling holidays around the world. It's headquartered in Luton, England and is now taking ... Read the complete review
