My review of the popular travel agent (Thomson Holidays)

Member Name: magictom123

Product:	Thomson Holidays
Date:	07/12/08 (65 review reads)
Rating:

Advantages: good service and bargains possible

Disadvantages: hard sell tactics from some of the staff.

What follows is my review of Thomsons the travel agents (my local store in St Helens) - originally written for another website called qype but posted here for your consideration - enjoy!

Thomsons is located right in the heart of the town centre. It is probably the most popular of all the travel agents in town - eve if not necessarily the best.

I have booked holidays at this shop in the past and the service was excellent. The staff were really helpful in helping to complete the transaction of a holiday we had seen outside in the window - even when that holiday had gone they were able to offer a virtually identical holiday package and reduce the price to meet the price of the one we had originally seen.

Inside, the layout is as follows, towards the back of the shop there is a little exchange counter. I have found that there exchange rates are not very competitive so usually decide to go to the post office where there is no commission charged for changing your money over.

One time, I was left with a sour taste in the mouth after one of the supervisors came over after we had said we didnt want to book their travel insurance along with the holiday because we already had our own. The woman tried the hard-sell tactic and quite condescending in how she spoke to me.

Summary: Spot a bargain in the window, go and book it - you deserve it!